G

Grace Burke

This facility is 5/5 if all you need is rehab with PT and OT and you are cognitively aware. The therapists are great and the day nurses and aides were great. However, the food was terrible. . Have family members bring you food or have food delivered. If your loved one is elderly and has dementia do not take them to this facility. My 88 yr. old mother was there for PT after falling several times at home. My mom was d/c to go home after a week be she hated the food and confused at night, we were worried she would fall at night as I visited a few times in the evening and found her standing up on her own confused thinking she was at home. We were able to get her home in agreement to continue PT/OT at home. The social worker gave us d/c instructions, but once at home I found out my mom's insurance didn't even cover the home care and physical therapy company that was recommended. I had to call my mom's PCP to order home PT and go that route. Meanwhile my mom hasn't had PT for over a week. What facility sends their pts. home and not know if insurance will cover home service? What happens to all those elderly who have no one to advocate for them.

D

Debbie Frohnapple

Debbie Frohnapple; I just came home from Parkside after my knee replacement Their therapy is TOP notch.i had my surgery 11/13 and therapy helped me so much I was home in a week. I thought the food was ok and I'm picky. Nurses are attentive yes they are busy so if you need a pain pill don't wait until the pain is so bad. My mom is now there at 89 and stubborn but I seen first hand how Kathleen in therapy cares so much and helps her do much I told therapy my mom doesn't like hard things but we've told her you have to listen and do what your told. I'm having my right knee replaced in 6 months and of course returning to Parkside Villas. I'd tell anyone if you have a loved one who needs help this place is s gem I feel. !!

N

Natalie Barnsley

PT staff and several aides are wonderful, no complaints there. Absolutely everything else is horrible, meals making my loved one ill, no help to get to restroom in a timely manner resulting in accidents that are then blamed on the patient and rough treatment cleaning up follows, all while the aide complains TO THE PATIENT!! Getting meds on schedule is a pipe dream here, many many other issues regarding patient treatment. We have already escalated our issues, but please DO hesitate to send your loved one here.

W

Warren Obert

For a rehab place, It was very good in my opinion. Yes, they are understaffed and at times things were slow happening but I received excellent service and help from Christine in speech & memory and these three aides, Sierra, Barbara and Sue. They are all excellent and did outstanding jobs! I would recommend Parkside to people explaining the good over all the things complained about which the employees cannot help. I was there from September 26 till October 24 this year.

T

trish oliver

If you care about you loved one, stay away from this place. On multiple occasions we waited for help after using the call button for help. Multiple staff commented about being under staffed. Nurse managers will tell you that "they're doing the best they can do". She told me that staff should never be telling patients they're understaffed. Food was terrible. If I could include pictures, you'd see toenail clippings stuck in the carpet when my father fist arrived and the whiteboard in my father's room with the same info on it for a week. No one there updated it for over a week- I'm sure they didn't want to update they're names so pts wouldn't know who to complain about. Good luck getting help bathing, my father was put on a schedule then it was changed for no apparent reason and he went for over 10 days without getting help with a shower. My father passed away at this facility. Hours later a staff member called me to let know (via voicemail as I did not answer) that they had made a previously requested update to his dietary plan. So, she apparently didn't get the memo that he was taken via ambulance to the hospital and was dead. It's sad to think about the first person I talked to when getting my dad settled here wanted me to do a Google review right there and now. If only Google reviews could give negative stars!! No rehab support happens on the weekends. So, any progress just slides back. I suppose to keep you there longer and they can keep billing medical insurance. Just don't do it. There are so many better facilities you can choose.