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Lydia McDowell

My crew dropped off a pt at this facility. Our pt was crying d/t nervousness from having to go back to this place. Staff was absolutely rude to pt. Aide was irritated that pt had to use bedpan after being transported from over an hour away. I unfortunately did not get the name of that aide, but she was an older lady with grey/white hair. Our pt’s bed wheels only lock when the bed is lowered to the floor which is backwards from most beds and an extreme safety hazard.

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dominique myatt

The employees gossip about other employees too much instead of taking care of the residents there. It should be called Gossip Court instead literally.

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TT Smith

Willfully and knowingly under staffed. Management is checked out and willfully ignorant. Residents not getting any quality of care. This place is a disgrace to health care. D.o.n cares more about drama than doing their job. The management at this place will let good quality staff Walk away quit become burnt out as opposed to trying to solve the problems that exist. Some of the nurses I've seen are literal. Chairholder's, sitting at the nurse's station. Acting completely annoyed that they have to get up and do something for one of the residents. there are some aides that have the attitude that they would rather be anywhere else, and that shows. the way that they talk to residents so rudely even in front of family members is. Disheartening, to say the least. There is no care for these poor people that reside here.

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Travis Thomas

Horrible place. Wouldn’t send my dog here. Dirty all the time. Not enough staff for the amount of patients they have. Employees spend more time smoking than anything else.

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Roger Tickle

Way under staffed. Atmosphere is tense. Was the best in Mt. Vernon for years. 3rd generation owners do not seem to care one bit about residents or employees. Smells septic. MANY issues we had to deal with. I believe the employees would like to see some changes but the leadership seems unwilling. I guess it’s about the $6000.00 + per month and not the residence or the employees. Would recommend you don’t even consider Country Court of Mt. Vernon as a place for your loved one.