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Vicki Baldwin

My husband & I are happy to write a review for Briar Hill! We cannot say enough kind words concerning the interaction & quality care my mother-in-law received. Betty, Matthew's mother began her time at this location in the Memory Care Unit. The staff realized after some time a change was needed and she was moved to the assisted living quarter. The memory care staff was excellent, and the supervisor was calm, friendly and proficient. She knew what she was doing and we appreciated all she did as well as the nurses and aides in that unit. The assisted living unit was as professional and capable. Betty received quality care and they exceeded our expectations and we feel they went above and beyond helping us with her meds. As Betty was nearing the end of her life, they were exceptional with the care and kindness. The nurses were especially kind when they would call Matt to communicate and update him how she was doing. I know the two I individuals I called most were Stephanie, whose personality is wonderful and she is so helpful. She was our first contact and what a blessing she was and is! The second individual is Riley. If one ever needs financial information or assistance, she is without a doubt the one to go to! Without Riley I do not believe I would have been able to complete everything that was requested for Medicaid. She is willing to walk one through it and contact family services if needed. Riley always knew the answer when I had to call about something I received in the mail. We were fortunate to have Briar Hill for Betty and the care she received~ we are forever grateful to the entire staff at this facility. Thank you to all!

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casey Lewis

My mom has been at briar Hill since may 15ish of 2025 . She came from another facility after falling there and prior to that she had an ivh (hemorrhage in the brain). We were absolutely terrified to place our mom in another nursing facility but had no choice, but she has improved so much at briar Hill !!! A couple weeks ago she wasnt doing so well and with quick thinking they sent her out to see why she started to decline and if it wasnt for Alyssa and staff being aware of their patients and knowing them and caring she could have gotten worse then she was!! This has become my second home since my mom has been here and everyone is so welcoming and caring! I can't say enough about how much we appreciate briar hill!! Our mom has a routine and we can talk to staff very easily if we have concerns or worries and they are addressed promptly as well!!

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Denise McCartney

Briar Hill’s wonderful atmosphere comes from being a loving, small town facility with small town values. The staff are friendly, caring, and knowledgeable. The activities and outings are so enjoyable for the residents. My mother has been a resident for over three years and wouldn’t dream of moving to a different place. It’s like a family.

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Laura Tellez

My Mom needed help as she had Alzheimer's. She lived in Ohio and I live in California. She truly wanted to stay in Ohio to be near her sisters, and I wanted to honor her wishes to remain there. It so happened that my Aunt was going into this facility at the same time, so the two shared an apartment--this was so great, since I live far away! The Team there at Briar Hill are top notch, always providing me reports on Mom's activities, prompt alerts to any illness she had, and quarterly meetings with all Directors (Nursing, Social Work, Activities, Accounting) to review her stay and answer any/all questions I had. They are excellent in what they do, prompt and so caring. Mom recently passed and I'm happy to know that she was extremely well cared for & loved by all, in her last 1.5 years of her life. Thanks so much, Briar Hill Team for your excellent skills and big hearts!

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Teresa Graham

Briar Hill Health Campus in North Baltimore is wonderful place for your loved one to get the care they need whether long term or for Rehab. The staff is very friendly, courteous and helpful. They greet you with a smile and make you feel like you are family. They provide many activities for their residents throughout the week and encourage the residents to participate, which I am glad so my loved isn’t just sitting in her room. They have different theme weeks throughout the year and get the residents and families involved. I especially enjoy their casino night and come to participate with our loved one so we can be together and have some fun. We always enjoy the summer picnic. The nursing staff keeps you informed if there is something going on that needs to be addressed. The housekeeping staff is thorough in keeping the residents room clean and sanitized. The Physical Therapy Department does an awesome job keeping my loved one’s upper body moving as she is wheelchair bound and helps her to be more mobile. Every second Sunday they have a brunch where you can eat with your loved one and the food is delicious. My loved one has been here five years and I wouldn’t want her anywhere else but here.