K

Kathleen Felde

My father died while in Caprice healthcare in North Lima, Ohio. I talked to JM Cilone who asked me to email him my concerns and questions. Mr Cilone responded to my email by saying all of my questions had already been answered and there was no further information for me. My questions were never answered. Mr Cilone showed no compassion. Please never leave your loved one alone in any facility. I received a response to this one star review from Caprice. It said to call Caprice to discuss my disappointment with the administrators response to me. I called Caprice twice and left messages each time. I did not receive a call back. Today 12/1/2025 I went to Caprice and spoke with Joe Coline who was not too pleased to see me. He tried talking to me in the hallway until I asked if we could speak privately. Mr Cilone told me that he is aware of my review and again insisted all of my questions have been answered. I told him he is incorrect and he told me there is nothing further to discuss and to have a good day .

L

Larry Long

My mother went into Hospice Care here on Wednesday June 18th, 2025. From admittance to the Doctor seeing her nothing but first class. The place is clean, they have a great mixture of staff many with 10/20 Years there and a good mixture of younger staff as well. The activities management staff and activities are top shelf. Needless to say during a very trying time for our family we felt at home. The highlight is the court yard, bird feeders, plants and a garden which my mother absolutely loves. She even made friends with a chipmunk that visits regularly. My siblings are spread out over this great country of ours but we know and are comforted that our mother is in the right place and no matter what time of day it is we can get answers from the staff. Caprice Senior Care is exactly what their name implies. True Senior Care. Highly recommended.

L

Lindy Nichols

My husband had been at Caprice nursing home for a month. The care and attention he received at Caprice was amazing. The staff from the faculty, nursing and aids were above my expectations. I had little worries leaving him in their care when I wasn't there. He had many issues and the kindness and personal caring for my husband meant everything. The facility is clean with no hint of a nursing home smell. The staff all worked together and all were positive and helpful with all our needs.

W

William Bricker II

I have to be blunt and honest. From the day my mom was put there I knew it was definitely the wrong place. The smell of human feces through out the complete building, lack of air conditioning, the disrespect from the staff when I asked for ice and hear them complain about having to get out of a chair or off a cell phone to direct me to a ice chest with no ice not to mention ask them to please give my mom her medication. People were reported for abusing my mom. It’s sad that the last days of her life I couldn’t be there because of the smell, disrespect and above all the look of defeat in her eyes. All due to inadequate employees and abusive ones. There was no motivation for her or help for anyone there. My father fed her daily, laid with her and comforted her. Because of the fact that place is a prison and they don’t care. Don’t take your loved ones here to watch them go from the strongest person in my life to just a person waiting to fade away. So sad that I even allowed this unacceptable treatment happen. William A. Bricker II

H

Harry Colin

My mother has received care there for just over four years now. We feel greatly blessed to have chosen Caprice for her treatment. She arrived at the facility requiring a vent and soon afterward they were able to transition her to breathing on her own. Her caregivers have treated her - and my father and me - with courtesy, kindness and understanding. They keep close tabs on her medical condition and communicate with us promptly. Any issues that have popped up with Mom have been quickly addressed and solved. The folks who work there have become like extended family to us. Highly recommend Caprice.