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Ashley Kristina

My 5 star review is for the nurses, aides, activity folks, etc who care and show up. The people that are genuine lights in what can usually be a dark place. This nursing home is not without its issues and I probably have a list of complaints a mile long. But the people who care, CARE. My grandmother is going through end of life care and so many staff members go out of their way to visit with her and put a smile on her face, whether they are on the clock or not. The activity ladies always plan something fun for the residents, even with somewhat limited resources. The aides are always short, but do their best to run around for all call lights and the nurses are always short but are ALWAYS slinging meds, reassuring family members and taking care of their patients. I think my biggest complaint would be their ratios being off. There are never enough people on staff to do all that needs to be done and so, that is where care starts to fall through the cracks, especially after 5pm when most staff leaves for the day. Overall, 5 stars for the caring staff that show up for their residents in all the ways they can, even at their own expense. 💜

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Malea Washel

North Olmsted nursing and rehab is a great facility if you’re looking for family or friends to stay at! The staff is wonderful and friendly and always they always make sure you are well taken care of!

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Brandon Williams

I have a family member living there and the nurses that take of them are awesome. The activities personnel are wonderful with the residents. I recommend this facility if you want tentative care for your loved one.

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Lord Thanos

My sister has been there for a year for rehab, and it has not been a totally good experience. It takes an abnormally long period of time for any of the staff to come to you when you need anything. They do not keep the facility clean. They even have theft that nobody does anything about. I wouldn't recommend it to anyone!!

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Laura Young-Moon

This is the experience of my family and my personal opinion: If you have someone you care about with dementia DON’T place them here. My father did not get the care he deserved, most of the nursing staff is uncaring, most of all the Unit Head Nurse Jo. She is condescending and made underlying threats to my family during “care” meetings concerning our father. This was witnessed by other staff members and reported to Manor Care corporate. The last we knew she was still there and still in the same position. This women should not be in the nursing profession. One poor woman constantly had horrible bruises on her face. I witnessed other residents being treated with disrespect by staff members which made me wonder how my father was treated when one of us wasn’t there. There are a few staff members who treat residents well, I actually recommend one of them for excellence in performance. Unfortunately, the bad outweighs the good. The rooms often smell and floors sticky, our shoes would stick to the floor as we walked. We cleaned my fathers area on some occasions. The dining room was closed for several days due to fruit fly infestation. The ants were horrible in the dining room for awhile as well. There are several more things I could mention about my fathers stay here, I’ve kept my review to a few of them. Thank God we finally had my father transferred! As he was being assessed at check in I helped take his shirt off and found large dark bruises on his side/back and was told he seemed dehydrated. He is now being cared for with much more compassion and kindness. I haven’t met a rude staff member. Even the maintenance man went out of his way to introduce himself and speak kindly to my father as he helped to move some furniture . What a difference!!