TWILIGHT GARDENS NURSING AND REHABILITATION is a Medicare-certified nursing home located in NORWALK, OH. CMS overall rating: 4 out of 5 stars. Google rating: 3.9 out of 5 from 77 reviews. Accepts both Medicare and Medicaid.

TWILIGHT GARDENS NURSING AND REHABILITATION

norwalk, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

196 W MAIN ST

NORWALK, OH

Huron County

Service Area

This nursing home is located in Huron County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

CCH HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.40 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.29 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 64.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 56.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
77 reviews
Joyce George

Joyce George

I have had my sister, my father and my mother here. My mother is still here. They all have liked it here at Twilight Gardens. The aides and nurses are taking good care of my mom, if I have a problem I address it and they carry through with what I want.

Verified Google review
Felicity Sinnema

Felicity Sinnema

I just went to see my mom today after she had texted me HELP as soon as I saw her I noticed her lip was puffed up I have no clue what is going on over there but if it doesn't get addressed extremely soon I will be hiring a lawyer

Verified Google review
Kelly Kenney

Kelly Kenney

My grandmother was a resident at twilight for little less then a year. While she was there she had the best care with a very professional team. I am very thankful for the nurses and aides that were by my side taking care of her. I would recommend twilight to anyone. I appreciate everyone in that building.

Verified Google review
Alex franco

Alex franco

My brother in law was just transferred out. Staff has no empathy for the patients. Money is their drive. Shame on you management! My brother has stage 4 bedsores. I should have known when the women fell in the bathroom. I went for help and the nurse stated they were changing shifts. Fifteen minutes later I went to say do I need to call the rescue squad. Then is when they attended to her.

Verified Google review
Jacqueline Franco

Jacqueline Franco

This place appeared to be a nice place. The administrator and respiratory therapists took the time to answer any questions we had. And any time we asked to speak to them they were available during hours. After hours is definitely different. House keeping was not great. My brother was always in the same position every time I seen him. He never looked fresh. His hair was oily as well as his face. They said they’d shave him but never did. My niece had him brought back home. He has serious bed sores to where he needs surgery. This is from laying on his back all the time. I seen the sores going up his legs weeks ago. They said that they were getting better. Not to mention the bone infection and now he is on dialysis. Not because his kidneys just failed. But because he had a catheter that should have been checked regularly to catch a urinary tract infection. And while we were there visiting a women fall in the restroom. Laid there for 20 minutes before they helped her. My husband went to get her help and they said we are on shift change. 20 minutes later he went back up to the desk and said he would call the ambulance. Then they immediately went to help her. It saddens me to know that the elderly isn’t a priority. You will all one day have a relative in need. And I pray that you are not there just for a paycheck. It shouldn’t be just a job. Working with people requires empathy, you love them.

Verified Google review

Reviews from Google Places for TWILIGHT GARDENS NURSING AND REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.