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The Quaker

A Wonderful Experience from Start to Finish My family and I had an amazing experience with Grande Oaks Rehab Center. From the moment we arrived, everyone was kind, welcoming, and truly cared about our needs. The staff went out of their way to make sure we felt comfortable and supported every step of the way. The nurses, therapists, and caregivers treated us like family, and the management team was always professional, attentive, and ready to help. The facility was clean, peaceful, and full of people who clearly love what they do. We’re so grateful for the excellent care and compassion we received. Grande Oaks Rehab Center is truly a special place, and we would recommend it to anyone looking for a team that treats you with kindness and respect.

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Lydia Hines

I did not want to give this place any stars. Terrible terrible terrible my son was recently discharged. He was only there for rehabilitation the DON said she would personally call his prescription in to the pharmacy. They sent him home with meds to last a day and a half because they were gonna call his prescription in that same day of discharge. could have his medication after discharge. I called to see what’s his prescription ready the following day it was never called in. I called the nursing home several times and they connected me to the nurses station several times where the phone just rang rang and rang. No one ever answered. He needs his meds and I can’t seem to get any help. I don’t even know who the administrator is for me to file a complaint to.

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Kamau Dotson

I came to visit a relative at Grande oaks facility. Upon entering the strong smell of urine and feces in the air was overwhelming. While there, I've talked to other residents who escorted me to their rooms to show me the disarray of clothes, all over the floor and broken furniture, dressers, and drawers, piled in corners of the residential rooms. One resident showed me they didn't have running water from the fauces in their room. After trying to speak to the staff which were very rude, and condescending. I decided I had to leave, I couldn't take any more of the stench of this facility any longer! Frankly spanking, I've been in dog kennelscleaner and more presentable than this place!

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Crystal Jones

Unfortunately our elderly are left in these types of facilities and forgotten and behind closed doors you can only imagine. My experience was witnessing several staff who have been very unprofessional. Thank you Lord for allowing me to visit often, this has allowed me to see what patients experience and I'm not happy!! It's time to fight for those individuals who can't fight for themselves and I ask you to please visit nursing homes and don't assume that they're doing the right thing and leave your love ones in there without checking on them, they deserve that. I can only speak in reference to the Dementia side of Grande Oaks nursing home and say again, thus far I absolutely wouldn't choose Grande Oaks in Oakwood Village unless the staff were retrained & as it should be in all nursing homes, someone should monitor all working cameras in these facilities. As I speak to more & more seniors, I have had the opportunity to become educated as to what our seniors are experiencing and shame on us for allowing this to occur on our watch!! Hopefully you won't have to experience what they experience...Amen 🙏

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Marcus Copenhaver

Beware beware this place is the absolute worst facility in Ohio complete and utter negligence. They left my dad choking in his room and the lights off. I showed up, walked by the nurses station. They stopped me and said that he aspirated during lunch didn’t call a doctor. I walk in the room. He was half dead I yelled for them to call 911 they did not. They proceeded to call a physician team that took 30 minutes to arrive while my dad pulse oxygen was at 68% it was so low he was actively receiving brain damage because they didn’t want a make report if they called a real ambulance. I didn’t know they didn’t call 911 I was bagging my father to try to get him oxygen. Cannot believe this facility is still open! Most of these reviews are fake so don’t let the 3.5 stars deceive you there is a separate review system that the nursing facilities use internally and they are about a two star. Please read this and I hope it saves one of your family members lives. I would post pictures but it was very graphic walking in to him suffering and gasping for air