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Ryan Zayac

My father stayed here for over a month after leaving the ICU. He was in the ICU due to incompetent care at another facility. I cannot speak highly enough about the care and support that he was provided at Village of the Falls. The staff were pleasant, respectful, responsive, and showed a genuine care for my father. The facility was always clean and my father said the food was very good. I wish that he came to this facility first, because he never would have almost lost his life due to the negligence he experienced with the previous service provider. Thank you all for helping him on his road to recovery.

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Jen Vills1107

Nice facility and decent food, but my father was horribly treated and this facility did not execute his care plan accordingly. The representative we met with laid out a care plan of PT 2x daily on the rehab unit. With a different therapist every day, and apparently no charting between them, he had evaluations for 3 days prior to even attempting any rehab. While the majority of the day shift was ok, the night shift left residents on their own for egregiously long periods of time. My father requested his V movement disorder medicine which is Q4 hours and it took THREE HOURS for anyone to answer the call bell. This was evening too, not even middle of the night. Then, after waiting two hours for pain meds they doubled the regular dose without his consent, leaving him unable to function for therapy that day. In addition to that, buses and aids refused to transfer him from bed to chair and back, citing that was therapy’s job - except they were only there once per day. That, in addition to being offered bathing support once in 7 days, I could never, EVER recommend this facility. I understand skilled nursing is woefully under resourced, but negligent behavior is absolutely unacceptable.

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D Matson

My Dad was a resident for 10 months in the skilled nursing facility at the VOF. I truly could not ask for a better group of people to take care of my dad for his final year. From the administration, activities director, and most importantly the aides and nurses, he was truly loved and found a second family there. No nursing home is perfect and there will always be things you want different because it is your family. However, when compared to other facilities this place is top of the line in my opinion. A very clean facility with some of the best workers I have ever met doing a very hard job. If you are looking for a place your loved one can stay and you can rest at night knowing they are being taken cared for correctly, this is the place for you. The compassion and caring my dad received and the care the entire facility gave he and I during his last days will never be forgotten.

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Julie Hutchison

Village Of The Falls was a great help to our family during a time of stress and crisis. My mom needed a temporary SNF after spending a week in hospital and before we could get her into assisted living in Columbus. Heather walked me through EVERYTHING I needed to know and made the experience as stress-free and as comfortable as possible. Misty met with me in person and spoke with me on the phone several times while helping me navigate all of the ins and outs of getting my mom's medical needs situated. Honestly, I can't say enough good things about the staff here and the time and effort they took to get my mom back on her feet. They taught me almost everything I needed to know about advocating for a loved one during a very difficult time.

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Jeanenne Roe

I couldn’t ask for a better place for my mom and her last days of this earth!! Village of the Falls and all of its staff are amazing, compassionate, caring, lovable, efficient and effective!!! Starting from the top the director Heather, admissions Misty, office manger Lauren, all of the nurses, aids, the cleaning staff everyone are completely fantastic!!!!! Mom started in the Assisted Living side and ended up in the skilled side and she loved every part of living there!!! HIGHLY RECOMMEND!!!! I truly love all of you at The Village of the Falls!!!! Thank you for EVERYTHING!!!