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babyherc1r

Staff is fixing all my concerns. They contacted me and was very helpful. Shower in my mom’s room been broke a week. Mom says they lie. Mom had 2 packs of cigarettes in bag in med cart next morning there’s one pack. Mom had new clothes stolen out of laundry $300 worth. Staff says moms just mentally ill. Mom says it’s not her mental illness. They say mom smoked in her room mom says they lied it was a vape and they just want her to put her cigarettes on the cart so staff can take them. You’re supposed to be able to call a room number entering extension but it’s not working but staff going to fix it. Staff did pay mom $200 for missing clothes. Staff was not calling me back when I leave voicemails but lady says she’ll fix that and she fired the front desk girl. My did say things that are off the wall but also things very in touch. Mom says she only give out a few cigarettes but staff says full pack. This is an on going situation. Mom says vapes comes up missing. Mom wants to be able to hold her own cigarettes and vapes but staff said mom smoked in room. Mom says she did smoke a vape in her room but not cigarettes. Both mom and staff seemed to of made some mistakes. Over all a good place. Better than other places I’ve seen. Mom came there to learn to walk with out the walker but it’s going slow. They took her out of PT. Mom told staff she wanted to change her shower time from 1 pm to 2 pm staff got mad and refused mom a shower for 2 days mom said. Mom has been difficult at times. Someone was in shower told mom wait them mom went out for smoke then they got mad at mom. Mom swears the staff lies about some things. They said mom refused to shower but really she was outside smoking waiting for a shower. Mom said she was pregnant when she was mentally out of it. Staff always been nice to me. This lady I spoke with is very nice and ready to fix any problems. Mom yells at staff. It took 8 months for my mom to get money for clothes. Mom bought a big bath towel and it’s missing now. Laundry says she’ll bring it and never does. Mom says staff comes out to smoke with them but are not supposed to. Mom says she went to hospital when she came back her drivers license and SSI card was missing. My brother had an envelope certified mail sent to my mother. It had money in it. Someone signed for it and kept the money. This place is unreal.

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John Doe

A few of the workers are good people . This place is filthy it stinks all day everyday as you walk past the rooms you can smell urine or someone sitting in their own waste. They let people in and out to smoke all hours of the night. Have some of the grungiest looking and dirtiest room. Bugs in the common room . They will ignore your needs feed you the wrong food for your certain diet you should be on . Literally have seen it with my own eyes .. I stayed there for a week and decided they have to discharge me I can take better care of my leg wounds than they did.. seems like a place where some that don't have anywhere to gocone to live . I have seen people screaming and begging for nurses attention literally.. a 21yr old as I was leaving was begging for his diabetic meds he was up to 400 on his sugar levels and they really told him that he can wait til that night mind you it was like 11a.m These lady's that run the place up front put on a nice clean image with a constant air pressing device going cause they know that place smells bad. They are they to take the money for your insurance all they all are about. That's for sure. I wish I could give them a -5 stars . This place needs to be checked out and fixed it's not fair the way they treat some of the people that are stuck there. They are in my prayers. !! Ruunnnnn awwwwaaayyyy!!! Don't go to this place ever . Like ever!!! Dedra s. And one other nurse was soooo sweet and a great help .. the rest are a giant joke.

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Brandie Rahmings

When my mom first got there, she didn't have a remote to her bed, her garbage can was missng, nowhere to store her belongings. Her tv remote didn't work. This place is very run down and outdated. My mother has been there for two weeks. Has requested to see the social worker everyday and has yet to speak to her. I am very happy she will be leaving there tomorrow and will NEVER return. If you have a loved one there, I suggest you find an alternate arrangement for them. Started off bad and did not improve even after it was brought to staffs attention. I did speak to the administrator after I wrote this review and she was very helpful in getting the social worker to come speak with us. She took the time to speak with me in a timely manner as I was on my lunch break from work. She was very informative on the issues I had. She was very friendly and personable. Maybe if I was able to speak with her sooner, I could have had better results with this facility. Adding a star for the administrator.

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Jeff Johnson

I gave one star for the handful of great nurses and a couple of the aides that work there. Many of them have attitudes for no reason and just there for a check. The food there is terrible they serve better food in the county jail. It all depends on who is working I know my family is in good hands. There is literally a nurse that SCOOTS around in a office chair and that is very concerning. She came into the room scooting in the chair to give my family their medication like her feet were broke. I couldnt believe my eyes. Now if an emergency happens what is she gonna do? This is terrible and for them to allows this says a lot about this facility. Go somewhere else this is the type of service you gonna get

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JoEllen Anderson

Oregon Healthcare is a beautiful building. The Therapy department is great! I have visited a lot over the last 2 weeks and I am looking forward to seeing what the new management company does. Just in 2 weeks I have seen amazing things happen. I look forward to visiting again. Thank You Oregon Health Care for your hospitality!