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shari C

This was a horrible experience for my very ill father. Not only unprofessional, management and nurses were completely dishonest. I called 911 myself knowing my dad was in a terrible decline. Once he got to southwest hospital the nurse at SW assessed my father and quickly confirmed a list of health issues. C diff, UTI, severe fever from these infections. Dangerously low hemoglobin..4 open sores on his rear end when that very day, hours earlier the nurse manager told me directly in person that the we're all healed and closed!!!!!! It bring me to tears this day. Trust your instincts. Be your loved ones advocate.

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Laura Smith

My Mother's in Greenbrier Health Center and has had the Worst Care!!! She has fallen out of her wheelchair many times since she has been in there!!! She is crippled on one side of her body and they don't even give her a seat belt to keep her from falling out or sliding down out of the chair!!! She has had to go to the hospital for these incidents and has even had a broken bone!!! She has had her possessions stolen. Currently the patients residing there can't even get a cup of coffee!!! This has been going on for several days. Where is the money going to that is taken for their care? She has been left in her wheelchair and not even been checked on for many hours at a time!!! The Lack Of Care Is Just Incredible!!!

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J Kro

I have be meaning to write a review on this place for a long time. My mom was put in here for 5 days for a respite break. My mom had Alzheimers and I was taking care of her at home a long with the assistance of Western Reserve Hospice. Hospice will suggest that you take a respite break and will arrange a facility to take care of your loved one for you . Even though I was supposed to take a break from caring for my mother, I checked in on her every day. The first day she was there I told them she needs bed rails because she wanders and is not steady on her feet. They said they can't do that because it is a form of restraint. I voiced my concerns that I was afraid she may fall or fall out of bed. So they put these gym mats down.. well the very next day I get a call that my mom fell out of bed and hit her head!! I was livid. Then they claim they didn't have one of her medications which I am 100% positive I gave it to them. I always triple check her meds. I had to contact hospice to get more meds for her. Needless to say we went there every day. It really wasn't a respite break. But I encourage everyone, if you can take care of your love ones yourself please do so. These facilities do not have yours best interest at heart.

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Chuck

Sister in law was here for 2 months she was not taken care of she had a start of a bed sore . It was not taken care of it got infected she when into sepsis shock .she went to hospital the put her on a venalator as soon as she got to hospital . They done surgery on bed sore because it was so infected . Now she is in hospice. They should have took better care of bed sore .they should have seen how bad it was getting and got her to hospital before she went into sepsis shock .they had to have orther people that had bed sores before . If I could give a rating of 0. I would not recommend this place .

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Mike Bellisario

My father was at Greenbriar for 3-4 weeks this past March for physical therapy rehab. I will start with the Good: 1. The physical therapy and occupational therapy team was top notch…….. that’s all I have for good. Bad : The food was horrible. I would not feed it to my worst enemy or a farm animal. 2. The housekeeping is not good. The facility it dirty and run down. Do not go by the pictures on the website. 3. The Service aids that come there from agencies care more about their cell phones than they do the patients. Take hours to answer your call or get you anything you need. I could go on and on about the negative issues for this facility, but I do not have that amount of space in this review. Bottom line I DO NOT recommend sending anyone to this facility.