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Beth Beley

We had such high hopes when chose Kingston Perrysburg for our 91 year old Mother when she was transferred there after spending a week in the hospital, after a fall that caused 2 fractures in her back. I understand she was there for rehab, but being so weak she was pushed much harder than we thought she should be, for someone with a broken back. Mom had a hard time getting anyone to bring her a simple cup of ice, when none of us could be there to help or advocate for her. Sadly it was that time of year for the flu which quickly spread throughout the facility and poor Mom got that too. Personally, I don't believe one should need to worry about getting sick(er) going to a health facility. One day poor Mom had an accident in her bed and no one came for hours to clean her up, even after Mom called for them. It ended with my sister cleaning Mom up and asking for sheets etc. then those sheets sat in Mom's room for over 24 hours. This is unacceptable. The staff was always nice but understaffed I am sure. We can do better in this country. Our poor elders deserve so much better.

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Alison Crowe

Unfortunately, my grandfather passed away while at Kingston. He had been admitted following a fall at home that resulted in a head injury. What was supposed to be a two-week rehab was ultimately a stay of more than 6 months. During those first two weeks, despite being a fall risk, he returned to his room alone after breakfast and fell again while closing his door. It is unknown to me how long it took for someone to find him but when I arrived a couple of days later from out of town, he was still reporting significant pain. I was with him FOUR days after the fall when they wheeled in a portable x-ray machine and realized he had actually broken his femur. An ambulance arrived within a few minutes and he had surgery the following morning, and was promptly returned to Kingston for "rehab". A World War II veteran, he was fiercely stubborn and independent. The staff that I encountered were all very caring and attentive to him when possible, however in my opinion, they did not have enough employees to monitor the patients. He would have to wait 20-40 minutes at times for assistance getting to the restroom, and would go many days without a shower. Not having a 24/7 personal nurse, he would try to get up and do these things on his own, often unsuccessfully. A second fall and a second surgery prolonged his stay. He had been taken abruptly from his home in an ambulance after that first fall. My grandmother had recently passed and all he wanted was to return home to familiar surroundings that reminded him of her. I called in an Ombudsman for an assessment and opinion of his return home with home health care, which she agreed he had the mental faculties to understand the implications of such. Despite my efforts to coordinate and pay for home care, and due to private conversations between the Kingston social worker and a family member who had been appointed as POA/HCPOA, his release was not granted and he stayed beyond the 6 months of Medicare coverage as a private pay patient. During his stay, 1 of the 2 elevators was broken for months with no public access to the stairway. This concerned me for safety and evacuation implications in the event of a fire or tornado. And it was always FREEZING. Residents in the dining area were wrapped in blankets. Electric blankets, hot water bottles and hot hands/feet packets were prohibited. My poor grandpa could never get warm. Eventually he ate so little his body shut down. In my opinion, if he had not broken his femur while in the care of Kingston, he would have returned home to pass away much more comfortably. *Note* - When researching rehab facilities, ask what the patient to staff ratio is, and what is their goal for response time to assistance requests. Ask if they are required to report accidents in the facility, or any allegations of abuse or neglect. Ask to see the public records. Also, be sure that anyone appointed as POA for your family members will be prepared to fully disclose details and be willing to discuss options rather than make unilateral decisions based on convenience rather than the patient's wishes.

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Rick Bodi

Want injured before your release? Go here! like scoops of chicken salad for dinner WITH TWO crackers?, go here! get a nurse that falls in love, good luck trying to get a different one, for the rest of your stay!

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Karla Neeley

My mom stayed here (twice!) after knee replacement surgery and absolutely loved it. The staff were very encouraging and attentive. She enjoyed the food and the overall atmosphere and still loves to brag that she holds a record for post-surgical knee flex from the rehab team. Keep up the great work!

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Louise Wright

The place is real nice the DON is so kind all the staff members are great! The patients well taken care of. My review is nothing about the facility it’s self. It’s about the scheduler. I work for a staffing agency. I pick up shifts as needed, Sometime days or weeks at a time. I understand that sometimes they have to cancel. But I don’t understand when the scheduler cancels you one hour or thirty minutes before your shift! I feel it is rude and inconsiderate, especially when I travel from Michigan to Ohio to help your facility out. I have even text her and said do you need me for this day she won’t respond. I get up head to Ohio and look one the shift and it’s canceled. Well why did you not message me and say that so I can pick up some where else. Like it’s rude and inconsiderate to do so. So if you are agency do not pick up at this facility because the scheduler seems to be not on the same page as courtesy is on