B

Bettie Marsh

I had my mother-in-law in this facility and I couldn't have ask for better care for her. They were very responsive to her needs and I loved they hot her out of bed everyday. They had alot of activities which she loved so much. She made alot of friends there with all the people. As her poa they kept me updated with everything and made sure she got to her appointments when she was suppose to. I will totally recommend salem north to anyone looking gor a loving facility gor your loved one. In ending I want to thank each and everyone for the love you showed you her.....forever grateful 🙏

T

Theresa Garces

I am so glad my kids picked this place for me. The administrator John is such a nice man, he walks around and talks with everyone, he listens and you can tell he cares. The activities they offer are so fun and nothing I have ever done before, it helps pass the time! Everyone is nice and attentive and we get fed all day long with meals and snacks, all very good.

J

jessica Scott Provateare

The most awful nursing home I have seen yet, dirty, small rooms, smells, alot of staff is rude some are to old to be working there and need a aide to help them, on a holiday night shift when coming to visit my loved one a aide was sleeping on shift while my loved one was soiled, and there was trash all over the rooms and hallways. The administration was awful they tried everything to keep my loved one when told she was there for rehab program only after surgery! They wanted to know her personal business, such as what kind of pension she hadans if she owned a home. (Even tho her insurance covered her stay.) They gave her a broken phone family could not contact her and talk nor could she call her family, when I would call up there to complain or talk to her they would hang up on me or not answer my number more then 75 percent of the time! They didn't bring her a phone that actually worked after being requested many times. She is full of bruises, and bed sores and yeast infections in all of her lower skin folds. She was bed ridden while there and the goal of rehab was to get her walking again she would have intense therapy to helping her recover quicker from her surgery from cleveland clinic, she was there for 30 days we gave plenty of time all they did was get her in a wheel chair she stayed in bed and no one got her up and walking! She has declined! Cleveland clinic doctors say no reason she should not have been back up but they are saying she's unable to, we chose the facility because it was rated high by medicare that is a lie I wish I could rate it zero stars but I was not able to so 1 it is. We also chose the facility because it was supposed to be daily rehab working with her verse 3 or 4 days a week with home care rehab. Biggest mistake homecare did a much better job with previous surgeries and rehab. The shared rooms are the size of a closet. No chairs to sit when family visits. U just stand there very inconvenient for someone with a baby coming to visit there was not enough room for the stroller to fit in the room and I wasn't about to leave the baby in the hallway so baby had to be carried and held standing the entire time. The roommate was nice, but they shared a tv and the entire month she had facing her my grandma got to stare at the ceiling and do nothing while stuck in bed. Also she kept the tv running all night keeping my grandma awake. My grandma asked if they could turn it off once and a while for her at night she was told no, she had to have it on to sleep. This is not a huge deal but what is, is they added another depression/downer medication to my grandma's meds stating it was for depression and insomnia! I wonder why she was depressed and couldn't sleep! She told them she couldn't sleep with tv running. This is extra medication she did not need. She was not showered the whole time there ! 30 plus days! Told she can't get in there she would fall and given bed bath and her hair has not been properly washed in 30 plus days! Every other facility I worked in has rolling shower chairs! Not sure why shes.not been bathed or at least rolled down to a sink for her hair to be properly washed at the least! If they did not have accommodating showers which I am not sure how when they are a skilled nursing facility. When I came to visit her at breckest and lunch her food looked like dog food it was gross. They did not properly dress her the days she was finally rolled down to the dinning room with others. They had with no bra on she's busy she would have never done that caring for herself. No shoes on and her hair looked like rats nest, she only had 1 part of her dentures in, and her hair was the worse case of bedhead and not brused. I didn't say anything as other old people we falling out of chairs and still in hospital gowns, these poor people have no dignity left after eatting with others in the dinning area. Every nursing home I worked in every morning my patients weer to be washed up, changed l, dressed, oral denture care, hair brushed, socks shoes and deodorant on even perfume etc I'm out of space awful!

A

Autumn

A loved one has been admitted into this wonderful facility around last summer and I am so grateful to God Jesus Christ that He has showed us favor in choosing the right fit for his long term care. The facility has a calming and pleasant atmosphere and the care team has all been professional, skillful and respectful towards him including myself. The housekeeping manager has been a light for me whenever I've been faced with a challenge in the moment or even before arriving there on a visit. The rooms are clean, hallways has no lingering odors. whatever issues the patient or loved one(s) may have the staff immediately address our concerns. Hey, even the quaint small town has a personable charm to it,Salem Ohio.I pray this wonderful experience continues for a very long time. Thank You Salem North!

H

H Elaine

My uncle was a resident at Salem North for 4 years. They care he received in them years was amazing. The staff loved him and he loved them. He was a well known resident in the building. He was taken care of with great care and everyone was very understanding towards him on his bad days. My family had a hard time wanting to put him in a nursing home. We chose Salem North and never regretted doing it. The building itself is very inviting and the atmosphere when you walk in is so friendly. The staff is very caring and loving. They take pride in their work and you can tell. It's just not a resident to them. They treat everyone like they are their own family member.