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Virginia Trimacco

I wish I could give 0 stars & that i would've read all the reviews before I agreed to place my mama here. She was sick with stage 4 cancer & I was having surgery requiring me to be on bedrest for a couple weeks so she needed somewhere to stay & have help. The social worker told me there was no other place open & it would be too much paperwork & time to transfer my mom closer to me so we reluctantly agreed to try this place. During the time my mom was in this hell she suffered tremendously. Several calls to me writhing in pain but not getting her meds appropriately, sharing adjoining bathroom with literally everyone & that place was dirty to put it nicely (i will post pictures of conditions I found my mom in when i returned to remove her.) Despite having a safe plan w/Hospice of the valley near me & a waiting bed at a facility that actually follows medical standards of care, I was met with resistance in moving my mom home to transition. They tried to brick wall me despite being notified days ahead of time of her move... with God & good healthcare workers that actually care about their patients, i was able to get her out...AFTER 2 DAYS of waiting there, lots of calls to my local Hospice, & them sending angel carriers to bring me enough ovygen to get her home. I will also say with immense sadness that when I got there to remove my mom she had a complete organ prolapse. Literally her organs were hanging out of her. She was in extreme pain & suffering horribly. I begged her to use her last little bit of strength to help me get her out of there because if she stayed nobody would ever know what they did to her. She only survived 5 days after I moved her bc her condition had deteriorated immensely in the couple weeks she was there but I know that the last 5 days of her life were mostly comfortable, she knew she was safe, loved, & being treated with dignity & respect. I strongly caution anyone considering sending someone u love here to PLEASE FIND SOMEWHERE ELSE!!!! If u investigate this place my mom isnt the only patient who suffered neglect & abuse here. It needs shut down. Pics following the review are from the day I removed her from this facility. The bag of soiled pull up & socks was packed in with her stuff along with those nasty combs. This is only part of the abuse & neglect happening here.

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Jodi Adams

Will not go into details, but someone I love very much is in there (hopefully getting out of there in a few weeks), and that facility is the WORST place I’ve seen in a very long time. My grandfather was in there in 2007-2008 and was treated with love, care, and respect. Another loved one was in their Summer 2021-Spring 2022 and was satisfied. This same person is in there currently and unfortunately, there have been SEVERAL issues of concern. I would never recommend having anyone I care about staying in that facility. While there are some awesome care givers there, the “other group” of “care” givers make it a nightmare. Please reconsider. Find a different facility. I wouldn’t allow my pets to stay in such a place.

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Trinity McCarty

This place does people dirty! They only care about money and not the person. If you truly care about your loved one do NOT send them here. The only reason I gave them one star is because there isn't an option for zero stars!

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Duane Hatfield

From my observations the staff is very caring and professional which equates to dignified and compassionate care for the residents. The team work of the staff also makes resident care more thorough and satisfying them. The “smell” in past reviews has been eliminated and cleanliness is a high priority as is all aspects of the facility’s operation. There is kind and patient care for each resident in a “family” type environment.

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Tonia Walter

Worst place ever. I would never send anyone here. The smell is horrible, the staff is horriable the management is horrific, no one in this building cares about the residence it is saddening. If family members really knew how their loved ones were being cared for they would not have them there .