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Suz Croutwater

My mother and step-dad lived in a villa for 11 years and enjoyed it. But when they moved to assisted living things went downhill fast. A persistent problem was simple lack of good care and very short staff. After she had to move to skilled nursing Mom would wait nearly an hour at times for an aide. As a result she often had accidents or got very uncomfortable. She got bed sores. Also medical orders were aometimes simply not followed. We constantly had to check with nurses to see if meds were being given as ordered. She ended up in the ER twice when her blood sugar got too low. Mom had money stolen from her room three times. For the quality of service her monthly fee of nearly 15k was absurd. I felt bad for the staff that actually cared, were kind and tried their best but there were just not enough of those fine people. It got worse when it changed ownership in 2025.

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John Roberts

Great facility! They have been more than helpful in taking care of my grandparents. Great staff, clean facility. Truly blessed to have such a great place so close to home!

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Christina Evans

My husband is now living at Forest Glen and I have to say he is being well cared for. He loves the first shift staff and Nurse Pam is amazing. She relates so well with my husband and she can reach him on a personal level like no other. She is an asset we so love to have on our team. Thank you Forest Glen for hiring staff like her.

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Debbie Bumbalough

My mom was in memory care at Forest Glen from January through September in 2024. The food was decent most of the time, room was spacious and comfortable. The regular staff were caring and kind. The housekeeping/laundry staff did an excellent job. Mickie, the activities lady was wonderful on the days she was scheduled. Unfortunately, on the days when she wasn't there, the residents were crammed into the common area to watch a crummy TV. The spaces aren't utilized well, and the furniture is worn and dirty. The biggest problems are lack of staff and bringing in staff from across the street who don't have any clue about caring for dementia patients. One person in a building at night with 28 residents is unsafe. They are more than ready to raise your rates without warning or explanations. If they actually had enough staff you could understand the costs. Most of the staff works hard but, complaints to administration are met with excuses and communication is a real problem. They say you will have actual care conferences. It never happens.

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Laura Morgan

My Dad just left skilled nursing at FG, after 6 weeks. His care was definitely above average, but the relationships he made with the employees - from nursing to kitchen, were excellent! Staff is friendly, welcoming and responsive. They have lots of activities and I was very impressed that they took all patients- even bedbound - to their lovely courtyards to watch the Eclipse! I am so glad my Dad got that opportunity! Hope he doesn't go back, but he would feel almost at home if he did!