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Julie

This facility is great- the growth they have had since Covid is extraordinary! They lost their activity director & it takes a while to find the right person to fill the job! The emotions of the residents is by far the most important! They have a new activity director & she keeps them busy… from little parties to games to crafts! She tries to get & do whatever these residents need! The health care is awesome, they have ppl come in & one on one have visits with each resident! Makes them feel seen & heard! Michelle has become their family in such a short time, the residents absolutely loves her! Phone system???? We NEED to talk about 😉✝️ Just sayin…..

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Kay

Hello , I have a loved one in here as we speak and I get so tired of calling and calling no one answers not even office people . Normally I call multiple times bc I understand how busy it probably is in there. However today I called 6 times! 6 TIMES !!! I called this morning around noon so I thought I’d wait and called a lil later called all the way up to 5 o clock . I’m really considering pulling my family member out of here and think others should too! Also looking at the reviews it seems like the place was much better when the older owners was there ! The people running this place don’t seem to know what they are doing .

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Erma Mcmichael

Very disappointed in how the nurses will not call the family that is out of state with any updates on their love one in their care. I have called twice and no response back by the nurse. Not including hardly any one answer the phone. This is unfair to the family. This needs to be addressed quickly

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Amber C

I've been disappointed with the decline in quality here. Since entrusting my loved one to their care, there have been three management changes. The current patient volume is exceeding the capacity of our caregiving staff, resulting in an unsustainable workload. Caregivers are continuously attending to patients with minimal respite. Observations indicate that certain caregivers frequently appear inattentive, engaging with personal devices while seemingly oblivious to their surroundings, including the presence of family members. I've observed inconsistencies between prescribed dietary restrictions and actual patient dietary intake. Resident feedback indicates subpar food quality, citing frequent instances of cold and undercooked meals. Leading them to not eat what is needed nutrition wise and often comparing their food to food that you get in jail. The phone lines frequently experience insufficient staffing, making weekend contact extremely difficult. I suggest getting a cell phone if possible for your loved one.

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Georgia Wise

I just want to say that Good Shepherd Nursing Home is an excellent nursing home. We had to have our mom put there to help with her care that we weren't able to give her 24 hours a day. The nurses and aides were very concerned and helpful with mom, they kept us informed about her care. They even let us hold a family reunion there cause mom want able to go out. I highly recommend them. informed about her care. They even let us hold a