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Marianne Struck

My stay for my fractured femur was wonderful! Never having been a patient of a nursing home previously helped me to see the other side of the coin. (I have worked in various facilities over my career)…The rehab unit was well staffed, the Therapy staff were well trained, motivating, encouraging and caring. The nursing staff on the unit I stayed on were professional, kind, friendly and more than accommodating. One can tell that the staff is well versed in customer service and take pride in their jobs which includes people from every department. Bill the Administrator has done an amazing job of reflecting his expectations of care to his staff and they execute these standards well!! Not to forget anyone but a few people to mention would be Jamie, Caysee, Whitney, Cassie, Vickey, Kaitlin, Brenda in Social Services and especially Yolanda and Pam!!! Sooo many others to mention. Again, great place and wonderful service - especially when you are in pain, at the mercy of your caregivers. Kindness is how I would describe Villa Springfield!!! Thank you so very much!!

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Suzanne Robbins

I have been trying to put into words my extreme gratitude to Amy and Bill at Villa Springfield. Making the decision to place your loved one in a nursing facility is already a horrifying experience but with also living states away makes it terrifying. Amy made my decision and the entire process so smooth and gave me such reassurance. When I arrived to the facility after being at the hospital all day between my grandmother and now my uncle who suffered a stroke, she let me breathe for a minute and get my frustrations from the hospital out. Bill, Amy and the entire team from nursing, to housekeeping to the manager on duty, Director of maintenance made this weekend so much easier on me. I knew she was in her forever home and could finally breathe and focus on my uncle knowing she is well taken care of. They put up with my daily check-ins and now I can finally sleep knowing my uncle will also soon be in his forever home. I will never be able to repay you but please know how very grateful I am and will always be. You all truly represent what it takes and means to be in this profession. Also HUGE kudos to Mars and Brooklyn on their compassion and attentiveness.

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Lora Shaffer

I am so thankful for all of the staff! I live on the other side of the country so only here a few times a year to spend time with my mom. Staff has become family to my mom. Thank you for all you do.

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Martin V

Claudine is generally on duty when I visit my Mom. She is the best and goes out of her way to make sure my Mom is well taken care of. The entire staff is wonderful and I can’t say enough about how they care for my Mom who has been in and out of this facility multiple times in the last few years. I would recommend this place to everyone who has a need for a loved one to rehab or heal.

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Sonja B

The people here are very friendly and fairly responsive. We had to ask for a few things when he was first admitted, but they were good about bringing everything we requested. There is also a nice seating area in the front.