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Google User

Shurmer Place at Altenheim is beyond amazing. Kim Schulz, The Executive Director, is a wonderful woman. She is involved in every aspect of the residents life, from Executive Director, to helping in the kitchen, transporting, driving the bus, toileting, activities, community outreach etc. This is why there is an extremely low turnover rate regarding employees. The nurses, kitchen, maintance, salon, activities, housekeeping, receptionist + goes above any standard of care. Call lights are answered with in minutes, care is beyond expectations, food is delicious, sooo many wonderful in facility activities and outings etc. I can't say enough positive things about Shurmer Place. Words can not express how happy we are with my Mom's care and the other resident's care here. We lost my Dad in less than 24 hours in a Memory Care Facility. Since his death, I have poured my life into finding facilities worth looking into and others that families should run from. I have helped friends and other families find appropriate facilities for their loved ones while learning how nursing facilities operate. Thank you Shurmer Place for providing phenomenal care for your residents. We love you!!!

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sue Az

Don't be fooled. This facility looks nice but the staff are completely incompetent, and the care is minimal. For the most part, my dad received very little therapy, this facility is basically a waste of time. They don't return calls, and are never available and are lazy. Choose a different facility!

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.Sarita Gonzalez

I recently lost my father, who was a resident at Altenheim. He could not walk nor feed himself, which required more assistance than I could provide. Making the decision to place him in a nursing home was the hardest decision I could make. However finding Altenheim, changed all that. The quality of care that they gave my dad was beyond what I could hope. No lie, they treated him like he was their dad. I was so blessed to have found this place because the love and care they provided allowed my dad and I to enjoy the last few months we had together, with the highest of quality and care. I pray I can help someone who is grappling with the same decision of having to put their loved ones in the care of others, find Altenheim. They all were super amazing and when he went, it was in peace and surrounded by love.

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Barbara Harrison

I spent over three weeks as a patient at Alrenheim Skilled Nursing Facility. While there, I received excellent care from the wonderful compassionate people that work there. I was in a large private room that was kept clean and comfortable. The food there was excellent, and the variety was impressive. If a skilled nursing facility is needed for a loved one, this is the place to bring them To all those working at Altenheim, well done! And thank you so much.

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Carina Coulsanti

Someone can always find wrong somewhere, especially nursing homes. IDC what they say, this is the best you'll find on the Southwest side of Cleveland!! Food is great and balanced meals, room is clean, staff I appreciate are very friendly and helpful, real people answer the phones they DO NOT ignore calls coming in which is popular elsewhere. My family member is happy here. It is a very professional place and our family member has been in there now for 6 months. He has had some improvement but the important detail to be noted, he has not Declined living here. God bless the staff who dedicate their time and care to the residents. Update:: be careful if you have a loved one in Memory care. They sit all day long in a locked chair and get edema quickly!!! It happened to my mom so fast from not doing walk assists enough and putting their legs up.