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Thomas DiDoanto

Was able to tour the facility and meet the staff Maureen and her staff are very well put together. Friendly and they genuinely care about you. Thank you guys

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DudeAbides111

Staff are polite, yet, not that many care. Night staff like to sleep and lay about the place. A staff person on day shift informed me they caught evening shift aides at Walmart while on the clock. The food is very bland and normally arrives at your room ice cold. To call a cook here a nutritionist is dishonest. Today I've included a picture of my breakfast that I would not serve to even my worst enemies. (Cold oatmeal, a cold biscuit, and a CRUMBLED hard boiled egg they called "scrambled". I don't even eat the gross pasty yolk of hard boiled egg. The yellow crumbs are all over the plate and it's disgusting. See attached photo. I've been at this location about 3 months and I have remained kind until today. If you like seasoning, I recommend bringing your own before you come here. You may want to customize your menu, or supply your loved one with their own food, as their daily options are typically cold and lacking flavor. Wait until you see this egg. *photo included They mostly serve untoasted white bread, and frozen factory foods. The only fruit you get comes in a can. I only have one good eye and I could serve the residents better nutrition with my eyes closed. Staff will permit the smokers to occupy all the nonsmoking areas. They don't care about where to smoke. Wheelchair patients are rude. One ran over my foot and he said he was kicked out of another place. He's very rude. They removed table and chairs for nonsmokers. You only get outdoor seating if you smoke I guess. While I've been writing this, my neighbors need greater care than me. I have heard one resident screaming for help for hours. Another is non verbal, but throws fits if she doesn't get the constant attention she wants or needs. She deserves better care. With only 4 nurses per shift, they deserve better support. They don't get the help they always deserve. Another employee told me that people visiting were once allowed to tour the facility with no one to help them around the building. That seems incredibly unsafe for residents and not ethical for business.

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Patty Eliason

I mentioned to the social worker that we would rather discuss any problems rather than post something negative. A team from administration was supposed to contact us, but it has been over 3 months without hearing from them so we will post our experiences. Some of the positives would be that the nursing home always smelled clean, and that some of the staff appeared competent and caring including the social worker Lauren. Negatives were- Mom was not given the medications for pain that she was used to even though we repeatedly asked the nurses about this. They apparently repeatedly asked the nurse practitioner to change the orders for stronger meds. Because this was not done, she could not tolerate physical therapy and became bedridden. She developed blurriness in one eye which persisted. We were never told what caused this, and it was apparently not listed on her chart. Response time of answering call bells was poor. The food was cold and not good. I would not recommend this facility.

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John Coleman

This is a good place to be if you need to be in a nursing home. The staff is great. Erica the nurse goes above and beyond for her residents. Debbie at the front desk is the best receptionist I've ever seen. She's very polite and kind. The nurses here are great! This building is very organized. The administrator Lena is always available to listen to the residents and goes out of her way to make us all feel like family. The Admissions Director Savannah is very kind and helpful.

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Crystal Jordan

My mom has been a resident at Falling Water Healthcare Center for the past 5 months and has been receiving exceptional care! I talk to her daily, and she shares wonderful stories about her conversations with the staff. She emphasizes how respectful everyone is, from the nursing director to the maintenance techs. The aides and nurses are incredibly kind and compassionate, making her feel truly at home. In fact, she has expressed that she doesn't want to leave! The positive impact on her well-being is evident – my husband recently commented that he hadn't seen her smile this much in years. I am immensely grateful to know that she is loved and well taken care of at Falling Water Healthcare Center. A big thank you to everyone there!