Vancrest-Upper Valley is a Medicare-certified nursing home located in TROY, OH. CMS overall rating: 4 out of 5 stars. Google rating: 3.4 out of 5 from 25 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Miami County and serves residents in the OH area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
⚠ Below average
VANCREST HEALTH CARE CENTERS
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This place is awful.. my father in law light was on for 20 min before he was checked on and the food let’s not even get me started… this poor man didn want to eat and once I saw a plate that they brought him… totally get it… if you have a loved one please look elsewhere where
Loved waa there until she passed . Couldn't have asked for better care .She was treated like family .The staff went above and beyond .An amazing care facility .
I can not say enough about how amazing the staff at Koester Pavilion is. They put the patients needs first, they work together to make sure the best possible outcome is achieved. They communicate openly, professionally, and are patient centered and focused driven. Great team!! Great atmosphere!!
Absolutely horrible facility that would have let our mother die if we wouldn't have demanded she be transported to the hospital. The day we demanded her go to hospital, the staff wanted to discuss hospice care. My mother is now thriving in another facility and will come back home soon. When we finally demanded to see the chart, the last day my mom was in their facility they hadn't fed her or given her liquids in days. This place is absolutely awful
Place is a joke do not send your loved ones here for care. All it takes is for your loved one staying there to say they don't want to be there any more and they will send them out the front door to sit in the rain, and not even set up a mode of transportation for them before hand. My father was physically unable to take care of himself and they shipped him right out the door into the rain without even contacting a family member.
Reviews from Google Places for Vancrest-Upper Valley. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.