HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER is a Medicare-certified nursing home located in WEST CHESTER, OH. CMS overall rating: 3 out of 5 stars. Google rating: 4.0 out of 5 from 174 reviews. Accepts both Medicare and Medicaid.

HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER

west chester, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

7235 HERITAGESPRING DRIVE

WEST CHESTER, OH

Butler County

Service Area

This nursing home is located in Butler County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CARESPRING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.74 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.10 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 59.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 67.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
174 reviews
Reba Porter

Reba Porter

THERAPY DEPARTMENT The whole team helped me regain my mobility. Cindy & Tiffany made therapy a pleasant place to go to regardless of my distressing pain condition. Thank you is not enough praise for the uplifting spirit of the Therapy Dept. ——-Stan Porter

Verified Google review
Douglas Outcelt

Douglas Outcelt

Therapy was all good. Morgan and Alisha, Tiffany and Cindy were all great. All the nurses were good. Most aides were good but a few could use training. Jasmine, Lisa, Chase, Jose were great. Can’t remember all names but those stand out. Food was ok.

Verified Google review
Lin Irizarry

Lin Irizarry

I had the pleasure of visiting Heritagespring of West Chester, and I must say the staff was incredibly friendly and welcoming. I especially want to mention Anna in administration—she was so helpful in answering all of my questions and even took the time to give me a tour of the facility. Everything was spotless and well-maintained. I highly recommend Heritagespring of West Chester to anyone looking for a clean, professional, and caring environment.

Verified Google review
Hannah Rosteck

Hannah Rosteck

Very clean and well maintained. Staff is friendly and makes sure that their residents are well taken care of. Maintenance fixes issues quickly and effectively while maintaining the appearance of the facility in a way that makes it feel like a home away from home. I recommend this place often and will continue to do so.

Verified Google review
Gilda Sowder

Gilda Sowder

I love this place. Keep it clean. Very concerned about you. Food not bad. I love going to pt. Cindy and Tiffany the best. I have 1 favorite nurse Christina Begley she really is the best. The people that transfer you all was excellent. I rate this 10+. I would refer Heritage Springs to the president.

Verified Google review

Reviews from Google Places for HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.