B

Buttercup Flower (ispokenwords)

The facility is filthy and the staff is just as nasty. There were aids there that it seems like they went out of their way to be mean. I felt like I was going to catch something just standing in there. I’m sure that everyone is plenty over worked but that truly has nothing to do with me. The nurses were just as dismissive and unpleasant to be around. I have never been around such an inconsiderate staff with a stuck up attitude. It was almost as if the people there knew me and they had a preconceived beef with me the second I walked into the door. If people leaving bad reviews won’t shut that place down, I’m sure state will. Only send your family here if you don’t love them. Fr. Like I went to the bathroom to have some giggling old lady that worked there immediately start banging on the door for me to get out. Even the handy man was rude. And there one STNA old, black, with a matted pony tail who was truly The bane to my existence in my short stay there. Seriously I was bothering no one and this woman found a way to bother me. Crazy. Disgusting facility.

B

Breya Henderson

This place is a mess from top to bottom! If you’re looking for chaos, unhelpful management, and a daily surprise of who’s living in the building — this is the place for you! The admission director’s door is always shut (must be exhausting doing nothing all day), and management’s best skill is ignoring problems until they explode. Staff is overworked & expected to handle situations that should never happen in a licensed facility. 10/10 would not recommend unless you enjoy stress and drama. If you value your sick family member, license or your sanity look elsewhere.

G

G Smith

If I could put zero stars I would. If you have a choice any choice please do not send your loved ones here. 80% of the staff are foreign. They do not speak English well enough. Therefore they are incapable of understanding when another human being are in pain or in need. I listened to so many people yell from their rooms that they couldn't breathe and they needed help while the staff sat on their phone at the desk. Ignoring many many prompts from patients help buzzers. When the administration is there from 9:00 to 5:00 everyone seems to stay on their toes. But after 7:00 p.m. Neither the aides nor the staff care AT ALL. They shut down the entertainment room around 4:00 p.m. yet the patience roam the hallways all the way to 3:00 in the morning. With nothing to do at all. The late night shift usually hides from their work. Therefore at around 2:00 a.m. while patients are in need of help there is no one around to help. We usually sleep somewhere. I could go on and on and on about the bad parts of this place. They had about five or six staff members in total who cared and tried to help but they were only there from 9:00 to 5:00. And in meetings for 3 hours of the day. The foreign nurses did not have any idea about what medications did what. Or what was to be given. Or when. I had to constantly explain my medications to these nurses. And every shift is completely different. There is no communication between staff. The majority of the patients are afraid to say anything out of fear of being put out in the streets. And the staff, those who care, are afraid of losing their jobs so they also do not speak up. I could write a book on everything that is wrong with this facility. I have nothing to say good.

A

Amanda Dunn

This place is NASTY. Zero stars. HORRIBLE. Smells so disgusting they put up air fresheners in the hallway (see pic), The floors are disgusting with trash left on the floor, a finger nail left on the floor, even when they try to mop it's still gross (See pics). The nurses' station is even a cluttered mess (see pics). The food is cheap and horrible the egg roll in the photo was microwaved, the rice is dry and plain and the broccoli mix is also microwaved and over cooked. The bed pan in the photo was left under my father's bed for a week and note the dirt and trash also shown the pictures. this place needs to be shut down and permanent residents relocated. I will be filing a complaint with the state about this place.

T

Tomeka Johnson

My Brother is here. He just got here. The new lady or social worker with the tattoos and short hair is very professional, understanding & treated my brother like he was her own. This is what this place has missed. She didn’t even know I was in the hallway listening. She told him from the beginning. And her words “I work here but I want to make sure I treat you like you were my Son, Dad, Uncle or Brother so first how are you mentally are you okay do u need anything” that alone made me give five stars. That’s what this is all about. Love, compassion and understanding. I walked in the room after a heard that and told her she was sweet. She then told my brother “Buckeye is a temporary home for him. Please don’t get comfortable, I mean get comfortable but think about the people who love you and want to see you come home. Allow the staff to help get you back to some form of normalcy. I haven’t seen my brother this happy in months! Thank you new social worker. We missed you here. Thank you new lady