CROCKER POINTE HEALTH AND REHABILITATION is a Medicare-certified nursing home located in WESTLAKE, OH. Google rating: 4.0 out of 5 from 24 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cuyahoga County and serves residents in the OH area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
FOUNDATIONS HEALTH SOLUTIONS
Part of a multi-facility healthcare organization
≈ At average (higher is better)
✓ Above average (higher is better)
Friendly staff, great facility. Will always be grateful of the staff for the care that they gave to my family member. They went above and beyond to make him feel comfortable in his last days.
Great facility and dedicated staff. Had my loved one there for almost 3 weeks and they were phenomenal, he was severely ill and they cared for him like he was part their family. Made sure he comfortable and contacted me everyday to give me updates. Don’t want to mention specific names because don’t want to miss any of them. But they were all GREAT!!! Thanks for everything you guys did for my brother. Att The Quintana fam
My dad has been here approximately 2 weeks now and the help is way understaffed and mostly rude. Probably because they are short staffed and frustrated. The owners need to get in here and help out if they apparently can’t afford to pay for additional staff. My dad laid in his bed most of the day and when his son-in-law asked if they could hoyer lift him out of bed and into a chair, the aide responded she needed two people and there wasn’t another aide to help her. Bed sores will develop soon if dad isn’t moved frequently. Is this the norm here? His Thanksgiving meal was pathetic. Thanksgiving meal picture was apparently taken down out of embarrassment, sorry.
Our family is incredibly grateful for the wonderful care my grandma has received at this facility. From the moment she arrived, the staff treated her with genuine kindness, patience, and respect. They took the time to understand her needs, her personality, and the little things that make her feel comfortable and at home. I also want to highlight how smooth and supportive the admission process was. Rachel guided us through every step with such professionalism and compassion. She answered all our questions, eased our concerns, and made what could have been an overwhelming experience feel simple and reassuring. Her warmth set the tone for everything that followed. The nurses and caregivers consistently go above and beyond—not only ensuring my grandma’s health and safety, but also bringing joy and comfort into her days. She often talks about how supported she feels and how much she enjoys the activities, mealtimes, and the friendly faces she sees each day. The facility itself is always clean, well-organized, and welcoming. Communication with our family has been excellent, and we always feel informed and reassured. Seeing my grandma happy, engaged, and well cared for means the world to us. We couldn’t be more thankful for the team here. Truly a 5-star experience!
If you are looking for a great skilled stay for your rehab needs, this is the place! Make sure you ask for Rachel in admissions, she is the best! She is knowledgeable and gives great tours. The therapy department has great outcomes for their patients and they do a great job of getting them back home.They also accept long term care residents looking for a permanent stay as well. Did I mention that this place is beautiful!? All private suites and millions of dollars in renovations. I highly recommend Crocker Pointe!
Reviews from Google Places for CROCKER POINTE HEALTH AND REHABILITATION. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.