RAE-ANN WESTLAKE is a Medicare-certified nursing home located in WESTLAKE, OH. CMS overall rating: 4 out of 5 stars. Google rating: 3.5 out of 5 from 81 reviews. Accepts both Medicare and Medicaid.

RAE-ANN WESTLAKE

westlake, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

28303 DETROIT RD

WESTLAKE, OH

Cuyahoga County

Service Area

This nursing home is located in Cuyahoga County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.52 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 21.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
81 reviews
Tasheca Young

Tasheca Young

A friend of mines mother was sent there. She went to visit her on a Saturday, her mother was in a wheelchair facing the wall! My friend asked them to call a ambulance because her mother was not talking nor acting her normal self! Raeann did not call (for atleast 4 hours +) my friends mother was stroking! This is not even half of the horrible care that my friends mother was given. STAY AWAY FROM THIS PLACE!

Verified Google review
susan anderson

susan anderson

Due to numerous ongoing health problems, my beloved husband was a resident patient for 3 years, finally being placed on Sincere Hospice palliative care with Rae-Ann Westlake. The care he received was wonderful. The entire staff from admin to nursing and aides treated him as though he was a member of their families. He was shown compassion and dignity ever

Verified Google review
Ted Dowdell

Ted Dowdell

Words can not express how grateful my family is for the personal level of care my Mother received. Staff was prompt and communicative about any changes or new orders. Would highly recommend if you are looking for great care for your loved one.

Verified Google review
LadyDamn

LadyDamn

Dreadful place!! This place needs to be reported for elder neglect and abuse among many other issues. They lie to them and the loved ones. If the patients don’t have their own cell phones. There’s no way to speak with them. They have blatantly ignore the patients health!! There’s a patient there that was supposed to get a biopsy to check for cancer! It’s been 5!! Months and they haven’t followed up with it or other health issues and they haven’t been told and told and had records sent to them! Don’t put anyone you care for here!! Please please oh and they take their SS any allot them 50$ a month. But! They don’t give them the money! And don’t get them anything they need!! They also make the men all use the same razor!!! And do not take them to get groomed! I’d like to see some agency send a dementia patient in there undercover to see just how evil most of the workers are! They also steal clothes from the patients! And claim they never seen such an item or use the excuse that all laundry is washed together and gets mixed up. But when someone literally has 1 shirt and 1 pair of pants for a month! Something isn’t right!

Verified Google review
Luella Brown

Luella Brown

It's a pity I can't give 10 stars because this facility in MY is awesome, I was in for rehabilitation and from the nurses , the CNA's , the Therapists, food service,& housekeeping, Everyone and everything has been top notch. This has been a second home and they made me feel that way. I am left to go back home yesterday and my heart to say the least was full😪. I felt like a celebrity while there and I will miss them very much. Love you guys🩷

Verified Google review

Reviews from Google Places for RAE-ANN WESTLAKE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.