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Sweet Strawberri

If I could rate this place a zero that's what it would be!! I just got here and it's already not a good fit for me! I'm here to continue my wound care so I can get home... no meds, all the staff so far is beyond rude with attitudes! They placed me in a single room due to my health and have to be secluded from patients! My thermostat was broken and they thought opening the window was ok in the winter but the BIGGEST ISSUE FOR ME WAS NOT BEING INFORMED ABOUT THE POSITIVE COVID CASES CURRENTLY AND ALL for a patient with chronic lung conditions and 2 deadly life-threatening infections (HEAVY VRE and HEAVY MRDO) plus with a PICC LINE!!! The only way they even attempted to help me is when I stated to call the ambulance and I will to go back to the hospital!!! Just like my health care doctors/specialists stated - if you can speak up for yourself then who will?!???!! Those words are TRUE... bcuz failing to listen caused relapses and emergency surgeries and right now my life is in my hands and I REFUSE to be mistreated! If you are sound mind and body or caring for a family member PLEASE think HARD about coming here (I understand sometimes no choice) but be aware of the issues! I wish Laurels of Gahanna had the opening I needed bcuz it was ok there!

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Tavalyn Mowery

I transferred from another facility, to be closer to my family. My stay here has been amazing. The facility is always clean and well kept. The staff always answers my call light. The house keepers always do an amazing job with cleaning my room and washing my clothes.

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Courtney Hamilton

I want to start by saying I am a Registered Nurse and very critical. My father in law was admitted to Norworth for "short term rehab" which subsequently turned into an extended stay while he waited for an Assisted Living Medicaid Waiver. We toured many facilities (5-6) before choosing the Laurels of Norworth and we are so thankful that they accepted him. One aspect that we really appreciated is that even though it was a "shared room" it was semi private and very spacious. This was important to us. A few of their staff needs recognition: Mary at the front desk gave us a tour and always made us feel welcome every time we came to visit. She seemed to have a real interest in the wellbeing of the patients. Elvis RN was attentive and made sure we were on the same page when it came to Mike's care and medication. He was always easy to reach, and always willing to speak to us (I've learned this is not common in nursing homes...). Margaret (nurses aide) was one of Mike's favorites and he enjoyed bantering with her. She always made sure Mike was showered and his bed was changed. Paul was also great - on Mike's last day Paul whispered personal words of encouragement on his way out, which was so appreciated. Seriously. There was an issue with Medicaid/Insurance, and Merissa, the Social Worker was there to support us every step of the way. Her follow up and experience is unmatched. Norworth is lucky to have her. Though we didn't see administration at all, we felt that it wasn't necessary as they employ and empower the right people to get the jobs done. There was one time I needed to speak to the Nurse Manager and that was also a pleasant experience. My advice is to be PRESENT, set your expectations, and make sure the staff knows you, and they understand you are an ADVOCATE. Tour multiple places, they are not all created equal. I gave it a 4 star as the rooms could use some maintenance/improvement and the furniture in the rooms could use a refresh, though the lobby is nice and always smelled great. Thank you for caring for Mike during his 4-5 month stay!

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Heather Djafi

The Laurels of Norworth starting with Aubri Bostic and her assistant Rani and ending with the entire skilled nursing staff bent over backwards to help my father with an urgent respite stay. At the very last minute, they coordinated with family and the hospital to find a spot for my 97 year old dad who had no where to go. They were reasonably priced, kind, caring, compassionate, professional, and most importantly, they treated my father with dignity. My father said the Laurels of Norworth was 1000 times better than the hospital. Even though he just stayed at the Laurels of Norworth for just a weekend before transitioning to Assisted Living, he enjoyed every minute of his stay. He was able to sleep peacefully, eat well, get bathed, walk to get stronger, and be treated like a human being that has worth and value. There are no words that can sufficiently express my gratitude for God's creation like Aubri and her team who welcomed my elderly father with open arms. If you are in need of a skilled nursing facility, the Laurels of Norworth is a place to consider based on the quality of their employees.

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Nick Mowery

My Mom was suddenly in need of skilled care recently at the age of 78. I visited multiple facilities before deciding on Laurels, and since the beginning, we’ve been extremely happy with our decision. Every employee I’ve encountered has been exceptional, showing tremendous love and compassion to all the residents and visitors. The team has created an atmosphere where your loved ones can thrive and feel cared for. Very highly recommended.