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Marquita Carr

They tell you you’re coming for 30 days therapy but try to keep you as a permanent resident against your will instead of giving you therapy. No one will talk to you about discharge but will continue to submit payment. I want out.

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Tressa Rudik

Windsor guardian health care in Girard was providing the level of care needed for my brother in law after a recent hospitalization . The nurse’s aides housekeepers security interacted with residents with a helpful and courteous demeanor . We had a particularly hard week and this trip from Columbia to see Sam was complicated with heavy snow and terrible driving conditions . We were really shown every hospitality while helping him order a new phone and get messages to his his nurse and therapist on Monday . Keep up the good work Guardian !!

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Tyrone Withers

It's a great place gives you the help you need and respect you deserve as a person. A great atmosphere for family of all ages, must say the food isn't my cooking but it's good portions could be bigger but a closed mouth don't get fed. Just ask and they will provide. I must say I heard alot of negative things about this place. But from my experience it was more lies than truth. Yes some aids bring their home problems to work but you can't let one or two bad apples ruin your apple pie. I give Guardian a thumbs up and would recommend them to anyone in my family or anyone in need of a great place for care and support...

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Therese Stamets

Poor and Sloppy Care As many family members/spouses have recommended if you love your loved one DO NOT PLACE THEM IN HERE!! My husband was not getting the PT/OT/and was not treated properly for the wound on his butt....it is now twice the size it origninally was, bigger thanks to them. That is why the PT was so important so he would not just sit in the bed which is what happened. He needed to be rotated every two hours. Because I filed a complaint with my husband's insurance I received HELL and my husband was DENIED HIS MEDICINE. IF A PERSON IS THERE THE SPOUSE OR FAMILY MEMBER, THEY ARE NOT ALLOWED TO FILE A COMPLAINT. NOT GETTING THE SERVICE FILE A COMPLAINT. The other day when I went to see him I asked what's up? Are you okay? he said NO. I asked why didn't you call someone, he said he did but no one came to help him. Walker across the room he had to get, get to the bathroom and he had an accident urine on the floor, & diarrhea on him and I cleaned him up. We tried to clean it up in the bathroom but I had to ask ftwice for help. We couldn't find a gown but again after ringing buzzer no one came so I went to ask for a new gown. Of course, no one their wears ID badges so you do not know the person's name. So if you go to this agency read reviews by other folks. Always read the reviews. If I could give ZERO I WOULD I would. Glad to have my sweetheart at home and I am happy to serve him which their service is very LOUSY. My husband is always grateful for what I do and he let me know that ALL THE TIME.. I will always be a patient ADVOCATE. If they don't want complaints then change things for the better; do your job and stop playing games on your phone which I noticed while I was there. I have been called a liar when my husband asked me to write a letter stating the day he wanted to leave. A person stood in the room and told me my husband did not tell me that when she was not there. The conversation did take place with my husband and he did ask me to write it. Also had a comment thrown at me which was: why did you let him have his wallet and keys since he has dementia?? Don't leave your personal property there; somehow it grows legs and walks. People do not leave your love ones at this establishment.

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Annmarie Koppang

My brother had a stroke in June 2021 and had been to several facilities before coming to Guardian. The last facility said he had plateaued and there was nothing more they could do for him. Thus, leaving my 60 yr. old brother to spend the rest of his life in a nursing home. I decided to move him to Guardian because it was close to where he grew up and I was hoping he would get a new opportunity to improve working with some fresh therapists. He has been there for almost four weeks and has made great strides! I feel like the staff, from the administrator on down, all knows and cares about my brother. I am so grateful for everything they are doing for him and I want them to know how much I appreciate them. I am not going to mention any names because I can't remember all of them and I don't want anyone to feel slighted, but they all know who they are and I thank you from the bottom of my heart! Please keep fighting for him!