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Sam Smith

If you love your family member and truly care about their well being do not put them in this facility. If they are currently there I highly recommend you moving them to one of the many other places in town! I haven’t been in such a poorly ran facility in years. Please beware and make sure your loved one get the care and treatment they need and deserve at one of the better facilities in the area!

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Thad Krause

Both my parents were in the facility back when n January. My mom had to stay longer and my dad didn't want to leave her. My sister and I talked to a lady there I believe her name was Sam) and they told us that my dad could stay but we would have to pay 300 dollars for one day before the VA picked up the rest of the days. My mom passed away in January a week after they got home and we have gotten a bill from willowhaven twice now for 1600 dollars stating that we have to pay this because the VA didn't cover it. My sister and I both were in the meeting we had with willowhaven stating that we would just need to pay the 300 for ONE day. Now they're telling my sister that they can't talk to her because she's not authorized on the account. Well good luck with that seeing as how she controls all my dad's checking account. I wouldn't reccomed this place. There is way too much turnover and deception going on. Do better willowhaven!!

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JUSTME

My boyfriend is the ADON. We have placed his grandma there twice now and almost did a third time. The nursing staff is amazing and always give the up most attention to their residents. Each time "grandma" is there the staff treat her like family and make sure her every need is met.. big or small. I would recommend Willow Haven to anyone.. even my worst enemy... at the end of the day everyone deserves great care and I know Willow Haven will provide it.

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lenna kinney

My mom stayed at the facility a while back for her second stay at the facility. The staff were all very welcoming of my mom and treated her like she was family. The therapy department did an amazing job at rehabing her to the best of their ability. The nursing department was nothing short of amazing. I was notified of any issues with her care as she will as change of conditions immediately. I would truly recommend this facility to all my friends and family.

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Amy Drake

We really enjoyed our Trunk or Treat 2021. We had many new faces this year, that attended this event. All of the staff and residents really enjoyed seeing all of the kids in their costumes.