SENIOR SUITES HEALTHCARE is a Medicare-certified nursing home located in BROKEN ARROW, OK. CMS overall rating: 2 out of 5 stars. Google rating: 3.3 out of 5 from 118 reviews. Accepts both Medicare and Medicaid.

SENIOR SUITES HEALTHCARE

broken arrow, OKMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3501 W WASHINGTON STREET

BROKEN ARROW, OK

Tulsa County

Service Area

This nursing home is located in Tulsa County and serves residents in the OK area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

âš  Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

RN Hours per Resident DayFacility: 0.27 / Industry Avg: 0.75

âš  Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.91 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 71.9% / Industry Avg: 35%

âš  Above average (lower is better)

Google Reviews

3.3
118 reviews
Sunflower Station

Sunflower Station

The exterior looks inviting. Once you enter you see dark and dreary. Light and bright paint would be welcome. The flooring needs serious attention. The rooms are dark and dreary. The paint on resident walls is blue but so many shades of blue like touch were made with whatever shade could be found. The courtyard had nice furniture but the cushions were on the cement and the weeds were overtaking the shrubs in the flower beds and in the cracks of the pavement. I gave 2 stars only but of the staff. They tried to do all that we asked and answered our questions.

Verified Google review
Kayli Harris

Kayli Harris

DO NOT BRING YOUR FAMILY MEMBER HERE UNDER ANY CIRCUMSTANCES. My grandfather had the displeasure of staying a week at Senior Suites. The CNAs there are sweet and do what they can with the poor resources, management, and facilities they have access to. Thursday 6/19/2025 - To start, he is a diabetic and the first night here they didn't check his blood glucose levels until we requested it before he ate dinner around 7pm. After we got him settled, we inquired with the nurse about bed alarms or steps taken to protect patient's who are fall risks. They do not have bed alarms and the only resource offered was a hand written note tapped to the wall of his room that reminds him to call if he needs assistance to get out of bed. This is not helpful to a patient who is confused on his whereabouts and what is happening. Second, every meal brought to him was either inedible or ice cold. When a patient who was just discharged from the hospital and referred there for after care and rehabilitation is placed in your facility, you should prioritize nutritious and edible meals for their recovery. Saturday 6/21/2025 - Third, my grandfather's catheter began leaking and they "fixed" it the first time. It began leaking again on Saturday evening and we pressed the call light. The CNA came to the room and we informed her of the issue in which she responded she would let "them" know. About an hour and a half after that CNA came in, another CNA entered to take his blood pressure. We inquired about his catheter to the new CNA who then informed us there was no nurse on duty for that night because the nurse was sick. This was an immediate red flag to me as someone who is a Compliance Manager in healthcare as CNAs must operate under the supervision of a licensed nurse (RNs or LPNs) in the state of Oklahoma. Sunday 6/22/2025 - In the morning, my grandfather was able to check his own blood sugar with his Dexcom which showed his glucose to be dangerously low. We had to bring him glucose tablets to raise it. Sunday 6/22/2025 - By evening time, nobody had checked is blood glucose levels all day. We checked again using his personal device and then it showed extremely high (250-350+) throughout the afternoon and evening. The CNAs stated there were no orders for insulin. If a diabetic is in a dangerously high blood glucose range, do you just fail to administer insulin? That is pathetic. Monday 6/23/2025 - Doctor finally came to visit my grandfather and stated that he was doing good and had no notes regarding additional needed treatment. The physical therapist/rehab tech also came in a few days prior and stated all my grandfather needed to do was walk more. The doctor also examined him for less than 5 minutes. He then informed us that my grandfather needed to stay until Thursday. At this point, my grandfather and us family members decided it was better to discharge him AMA rather than keep him in a facility that is providing subpar care (borderline dangerous). The doctor refused to discharge my grandfather with his new prescriptions as well. Multiple compliance and regulatory issues here. I'll be reporting this facility to any board I can find for subpar/dangerous treatment, unsafe staffing ratios, failure to provide supervision by a licensed professional over CNAs, and ethics. DO NOT BRING YOUR FAMILY MEMBER HERE UNDER ANY CIRCUMSTANCES.

Verified Google review
Arlisa Gilmore

Arlisa Gilmore

My husband had the pleasure of staying here for 9days. I I chose this place because it was near my job and I could come and visit him after work. The entire staff was friendly and greeted me with a smile daily. I love for them to tell me the little stories they experienced with my husband each day. He certainly gave them a run for their money. Clean atmosphere and his bed was made daily. I highly recommend senior suites for those that are looking for temporary care It met all of our needs.

Verified Google review
Dale Jones

Dale Jones

My mother just spent about nine days at Senior Suites Healthcare after a similar stay at the hospital with the flu. My brother and I chose this place sight unseen, so we were a bit nervous about what we were setting our mother up for. We were a bit put off by some signs of disrepair when we arrived. However, if we mentioned anything to the staff, they promptly addressed it. While I'd prefer them to be a little more proactive, I was pleased with their urgent reactions to fix issues. Overall though, it's a nice place and it doesn't smell bad. If you know, you know. On a positive note, the main daytime staff are like a dream team of caring people. By the end of my mother's stay, we were both hugging many of them. Jessie, Sheryl, Olivia, Nicki, Shannon, Jessica, Natalie, Hope, Tyler, and Cathy are all great people who always listened to our concerns and were great sources of sympathy and helpful information. Unfortunately, the facility is struggling to fill night and weekend shifts with the same caliber of people. While these night and weekend staff didn't cause any harm, their level of care for the patients was subpar at best. In fact, many of them acted as if they'd rather be having dental surgery than doing their jobs. This is the reason I'm only rating the facility four stars. However, overall, my mother had a nice stay where she quickly recovered and was able to return home and take care of herself.

Verified Google review
Annie Felts Kelley

Annie Felts Kelley

If I could give zero stars I would. DO NOT SEND LOVED ONES HERE IF YOU WANT THEM TO BE CARED FOR!!!! We read the reviews before coming here and knew they didn't have a spotless reputation, but this was also the best choice of our least good options for what was covered by insurance. It seems our experience is no different than the other terrible reviews. Here's our experience: My mother broke her hip and was sent here for short term physical therapy care. Since the day she arrived at the facility the "ball" has continuously been "dropped". This is their term as they apologize for "dropping the ball" often. It seemed like they were not prepared for her stay. For starters they placed her in a dirty room. We had to ask for the room to be cleaned. The bed rails, bathroom handrails, and counters were covered in thick gunk. After EMS brought her to her room it was hours before she received any care. She had just come from the hospital and at this time needed 100% care as she was unable to do anything on her own. Minor, but she went days before they provided pillowcases for the pillows in the room (even after requesting them as the pillows are plastic). They did not provide a walker for her, we had to request this. She went two days without the riser seat for the toilet which is detrimental for someone with a broken hip. This could have caused serious injury for someone her age and in her condition because with a broken hip she is not supposed to bend this low, it could pop the hip back out of place. We have had to ask for the dressings from her hip surgery and elbow injury to be cleaned and changed. It was like they are oblivious to the patient's needs. Every time we have asked for things obvious for her care their response seems to be like... "yeah, good idea, we should do that" but had no intention of doing it otherwise. There have been several times my mother has gone without pain medication and daily medications because "the ball was dropped" while putting in orders. We have had to wait for orders from hospital, orders from pharmacy, and for things to be handled internally. All things that should have been proactively taken care of not causing days of delay, on several occasions. A PATIENT SHOULD NOT RUN OUT OF MEDICATION. Again, she is there with a broken hip. She has had to cancel physical therapy because she was in pain from not being administered her prescriptions or pain medicine, putting her further behind on recovery. Appropriate medicine has been an issue since the day she arrived. We have to continuously reach out to them to see why she isn't getting it. And every time it has been because someone "dropped the ball" while putting in orders. The Med Techs that hand out the medicine are a joke. They come into the room wearing headphones, not engaging with the patient at all, very unprofessional. I have witnessed them hand her the medicine and say, "I'm not sure what this one is"??? Any time I have had to go ask for anything the staff is slouched over in chairs in the hallway playing on their cellphones. There is no professionalism in this place. I cannot imagine what my mother's stay would be like if she didn't have family to advocate for her. Because it's been pretty rotten even with us ensuring her care. If you care about your loved one do not send them here. I am dumbfounded how this place is able to stay open.

Verified Google review

Reviews from Google Places for SENIOR SUITES HEALTHCARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.