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Jomoma Rush

The level of care is very good. They have a memory care area, they handle rehab and release cases. For full time residents there are activities, a good area to make lasting friendships. The staff is mostly fun people. If you have issues management is approachable.

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Tia Borner

If I could give this facility a 0 star rating I would. The social worker is rude as ever and no help at all. My mom’s case manager did absolutely nothing. The older Black lady with glasses at the front desk has a very smart mouth and she is rude as all get out. The aides neglect the residents. There is absolutely no communication at all between the staff. The day of my mother’s discharge nobody was aware that she was being discharged even though I had spoken to multiple staff members prior to her discharge. They could not locate her discharge paperwork when I got there. My mother’s luggage bag was stolen, and when I arrived she was the only resident in bed while all the other residents were in the sitting area watching television. My mother’s hair was matted to her head and none of her personal hygiene products had been used on her during her stay. Upon discharge the case manager was supposed to assist my family in setting up care for my mother at home as well as assist with getting her equipment that was needed. None of that was done. I’ve paid out of pocket and ordered her medical equipment myself. I had to file a grievance on an aide that was neglecting my mother when I popped up unannounced. The only staff member who was of any assistance was the Director of Nursing Erica. Please do not allow your loved ones to go to this facility. This place should be shutdown permanently. This is why my mother cane home. I will tend to her every need. She will never go to this facility again. I will be making phone calls to report everything that happened while my mother was there. If it wasn’t for her broken hip she would’ve never went. She has declined significantly in the 19 days she was there.

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Debbie Hopkins

If you care about your family member you will not put them in this facility. My mother was there for about a month and she had one shower. I know this to be a fact because I would get there early in the morning and I wouldn't leave until 8 o'clock at night and there's nobody given showers that late she got one I believe on the 2nd day she was there and never had another 1 after that. A really sweet lady that worked as an aid there told me that they were not getting showered for weeks and she had offered to come in on her day off and get some of the patient showered and she was told no that they would not pay her to come in and do that. This is the kind of place that if your family member told you about this and you went to nursing or to the administrator they'd say oh well they're confused or they've forget and they're getting their showers every few days it's a lie. My mom was there because she had fallen broken her hip and had to have surgery at mercy hospital and this was the only place available for her to go. I didn't want to leave her at night but they wouldn't allow me to stay with her. My mom was afraid to stay there because she kept telling me a woman was coming in in the middle of the night and just standing over her bed and it scared her and when I went to the nearest station they all knew about it but said there was nothing they could do about it they couldn't restrain the patient or keep her out of my mom's room. I couldn't get any good rest when I went home because I laid in bed all night worrying about what was going on there. The final Straw was when my mom rang her bell and rang her bell and nobody came to get her to the bathroom during the night she woke up her roommate because she was yelling for over an hour for someone to come help her and nobody came to the room they didn't even come to make sure that she hadn't fallen out of bed. I was told by someone at the nurse station about this when I was heading to my mom's room and an investigation was going on. When I demanded to speak to the facility administrator he came down with a nursing supervisor and I told them what I was told by the person at the nurse's station and by her roommate and that because nobody came to help her she laid for hours in a wet bed. I told them that the woman at the nurse's station told me an investigation was going on and the nursing supervisor looked so shocked because she said well I would be the one investigating this and I haven't been informed of this situation. I told that nursing supervisor and that administrator that they have bigger problem than they probably even know about in that facility.

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Laura Liepins

One of my family members was admitted to the Timbers for skilled nursing after spending a week in the hospital. I’m unsure what happened there since I wasn’t involved in his care, but I’ve been told that one of the nurses in that wing was thorough with vitals and such while another one acted a bit shady. My family member was readmitted to the hospital a week after he was admitted to the Timbers. After that stint, he had to be moved to a different facility to continue skilled nursing and therapy in a more engaging environment. Based on my family’s experience there, I don’t recommend this place.

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D E

The people we interacted with while my father was there for 3 weeks were all very friendly and nice. However, he was not bathed regularly unless a family member requested it, his sheets were only changed when a family member showed and asked and did so themselves. He was not responded to during the night at all. The call system is severely antiquated. It's a pull cord and is extremely difficult for patients to use. His room was not cleaned regularly and trash not taken out. He was supposed to get better and stronger while there. He got weaker and sicker. When he was transported for a Dr visit he almost passed out twice when he arrived because of severe dehydration. If he had been cared for properly, this would not have happened. 2/10 would not recommend.