T

Tammie Day

A called to speak with my mother and they would not allow me. They said I wasn't on the paperwork to get information. I told them I did not want information that I only wanted to speak with her. They said there's a big investigation now. It's been 3 days and no one has still called me back... No one will answer the phone. I guess I'll have to drive the hour and a half to check on my mother. Sheree Pitts yelled and talked over me when I asked to just speak with my mom so I could check on her.

C

C B

I will continue to speak out about what your staff did to my mother.. Do not trust your loved one in the hands of these people.

J

Jantzen Miller

Our family member is at this location and the nurses and staff are wonderful. He loves it! He was transferred from a different facility in OKC and we are so thankful that he's now at this nursing home.

K

Kristi Malinga

I toured this facility unannounced. I had reservations about the location since I live in Okc. I was impressed with the therapy department right away. I was able to meet the director and she was friendly and informative. I observed speech and physical therapy working with residents. The staff was interacting with the residents and each other in a friendly helpful way. My visit being unplanned or scheduled showed me these interactions were genuine. I would recommend this facility to anyone seeking skilled nursing or therapy services.

J

Jean Bond (CJB)

These individuals in this place never answered to causing the death of my mother with their negligence in a double dose of insulin given what we were told 15 minutes apart from an eyewitness my mother had told them she already had gotten her insulin but the nurse didn't listen and did it anyway the explanation was the other nurse didn't write it down that she'd give the first dose so instead of listening to my mother and taken a minute or two out of her time she forced another dose against my mother's wishes my mother instantly had a massive heart attack from what I was told from the eyewitness and also Mercy heart hospital in Oklahoma city.. Not an accident because accidentally overdosing a person in this field of work is unacceptable, I wouldn't allow a cockroach to be in their care my mother was only there for a couple of hours..before this happened, my brother just spoke to her an hour before it happened.. The last conversation that i had with the supervisor was when I returned back home in which I lived out of state, I called to ask for my mother's information from her medical file I was told I can't send you it because you're going to get an attorney then she hung up, the reason no one could find out much after that because I was told from el Reno hospital was they changed their name or were in the process.. I didn't even have any staff come talk to me like a normal respectful professional would upon arrival to the facility after flying to Oklahoma... nope.. They avoided after overdosing a person, they didn't even remember my mother's name? I stood and watched a nurse going through the patients medical files and frantically trying to update meds and how they were given that i overheard her and a nurse or 2 said should have been input after doctors changed the meds and the way they should be taking them now and also that several orders from doctors were weeks old and never corrected,They allowed others to have control of my mother's personal effects I also had to wait several days to get them back, another patient had my mothers cell phone each time I had to return there I seen nursing staff out in the driveway with their husband or boyfriend as you see in the photo, this very same girl and suburban ironically is right in the photo that I seen on 2 different trips there.My mother was only supposed to be in this facility a short time then she was to come live with me .. This has devastated the entire family and no one should go through what we have had to, My mother went through hell before passing, no one there cared. We had to make the awful decision to take my mother off life support due to being brain dead.