D

Derrick Jackson

From my experences I believe this facility is another waste of staff and money. The amount of money my family paid for them to sit in there mess whilst staring at blank walls all day to only be broughten cold burnt food. The staff is extremely unfriendly and unprofessional to the point my family was not comfortable asking for basic necessities such as receiving a bath or nail clippings. I have seen the friendliness from very few staff and this is ultimately reflected by the people paying thousands a month to be able to reside here. Along with paying this amount of money I would expect old food to be removed from the room, the rooms to be routinely cleaned and organized. The struggle I had with this facility to verify that my family was getting the adequate and correct medications was appalling, the staff showed no concerns for receiving any!! medications. My time with the don was not only rude and disappointing but overall unproductive. I would not recommend this facility to anyone until changes have certainly been made.

B

Bruce Haskins

My family members live in this facility. They are very well taken care of. The current office staff really help with things I don’t quite understand that goes on with my family members. The nurses seem to really care and take care of the residence not just my family but all the residents. They have pets that get to interact with the residence and make them feel More like they’re at home. If I’m ever put in a nursing home, I hope that my kids puts me here at Hugo health and rehab. Also known as Homestead Of Hugo. They have a variety of activities throughout the year that involves the residence mainly and brings joy and smiles to all the Residents faces. Every place has its quirks, but for the most part, Homestead Of Hugo has a very current staff that actually treat the Family.

S

Shirley starr

We put my uncle in here and he had no complaints he love the staff and new friends he has made and everyone is so nice to him the ADON is amazing and cares so much about not only the residents but the staff as well. The DON is always on top of everything thing and does a great job as well and all the nurse do a really great job as well.

S

Sabrina Goodman

The positive changes at this facility since new staff including CNA’s, Nurse’s and administrations. The atmosphere feels more welcoming, the place is cleaner and more organized, and the level of care and professionalism has greatly improved. It’s clear our new team truly cares about the people we serve. The improvements are noticeable and appreciated!

B

Brandi Mitchell

Shoutout to Gwen Chance: The Best Administrator Ever! In the world of administration, there are those who simply manage tasks and those who inspire joy and positivity. Gwen Chance, the administrator at Homestead of Hugo, undoubtedly falls into the latter category. Her unique approach to leadership and community engagement sets her apart from others in her field. Gwen is not just an administrator; she embodies the spirit of fun and creativity in her role. One of her most memorable moments was when she donned an inflatable gingerbread costume to spread cheer among residents and staff alike. This whimsical act is a testament to her belief that laughter and joy are essential components of a thriving community. By embracing such playful antics, Gwen fosters an environment where everyone feels valued and uplifted. Creating Smiles Through Creativity The inflatable gingerbread costume is more than just a funny outfit; it symbolizes Gwen’s commitment to bringing smiles to people’s faces. In a time when many face challenges, her efforts remind us all of the importance of lightheartedness and connection. Whether it’s through festive events or simple day-to-day interactions, Gwen’s creativity shines through, making Homestead of Hugo a place where happiness flourishes. Gwen Chance stands out as an exceptional administrator whose innovative spirit and dedication to spreading joy make her the best in her field. Her ability to connect with others through humor and kindness not only enhances the atmosphere at Homestead of Hugo but also leaves a lasting impact on everyone she encounters.