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Andrew Easterling

Tried to get my mom in after her stroke, and they denied her because she had behavioral issues at the beginning of her recovery. After a month of doing well, they still denied her and said they’d never consider her again. I don’t usually leave ratings, but I think it speaks to their character, and it’s horrible to hold something like against a recovering stroke patient, with anxiety. Thank God there are more caring facilities out here!!!

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Deb Bomar

Stayed there one night after a surgery. When I pressed the button for assistance it was over a half hour before someone came to my room. When she came in she angrily snapped at me "Did you know your call button was on?" I told her I was told that dinner would be at 530 p.m., and it was close to seven. She remarked that they weren't to my room yet (which I already knew). She said they were on their way and that I could've gone to the kitchen myself. I'd had surgery and was medicated, but apparently she didn't care. About half an hour later someone came in with two slices of white bread and a slice of processed lunch meat and some kind of drink. I limped my way to the kitchen but it was closed. I asked a different nurse to change my bandages because they'd already bled through my clothes twice and were bloody and saturated. She said she didn't do that kind of work, but there might be someone there the next day. I only saw two people working there that night, sitting at the nurse's station. I slept in bloody clothes. Fortunately, the next day there was one kind person working -and she changed my bandages with care. She said someone had died there the night before. I wasn't surprised. I wondered if they had pressed their call button for help. Breakfast was slop. I will NEVER go to this place again. It severely saddened me to see that people were living there.

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Harry Hoggard

'Heritage at Brandon Place' continues to be a truly great Blessing from God. I have lived here over 4 years, 4 months...I am very happy for a man with 1 leg, and other serious problems. I have been treated very well by all Staff and other employees. I thank God they gave me a very good home.

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destiny earley

If I could give 0 I would. Honestly the staffs lack of care for the residents is absolutely sickening and heart breaking. If you care about your family member even just a little bit you would not place any person here. This is not a place you can put your family member and go home at peace knowing they will be fully taken care of. They need to do better and have someone come clean house of these careless people.

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Elizabeth Almon-Keelan

So...I have only been able to visit my dad once since he was admitted about a week ago as I live in Dallas and it's a bit of a drive. However, I have spoken to his nurses on the phone and the social worker. And when I visited was able to visit with his nurse and the aide. Everyone has been great so far and extremely helpful!! My dad has said the same. The place itself was clean and did not smell at all like most nursing homes do. And, it actually reminded more of an assisted living center that has good nursing care. I am also a nurse myself...so I expect high standards and have been in several nursing homes over the years.