M

Maggie

I am so grateful for the care my mom receives at this Alzheimer's Dementia facility. The staff are always kind, patient, and treat her with so much respect. They make her feel safe and comfortable every day. The building is always very clean and welcoming, which gives me peace of mind. My mom is always smiling when I visit, and I know she is in good hands. The team goes above and beyond to help her and keep her happy. I would highly recommend this place to anyone looking for great care for their loved one. The lady in the front office rock!!

L

La Don Lucas

Met staff after deciding it was time to place my mother in a facility. Staff was more concerned about finding my moms "houses" even though she does not own any. Staff also wanted to go through my personal financial records to verify her income. Said it was a DHS requirement even though my mother was already on DHS and DHS themselves stated there was no need for verification or to reapply. Staff was upset by this so they made up a reason to deny my mother saying she was "hostile" (she was walking around an unfamiliar place) and they were uncomfortable admitting her. Two days later I went to another facility where my mother was admitted no problems and she actually enjoys the facility. After this experience and doing more research it was a blessing they denied my mother. They are more concerned about seizing assets and stealing property (you can find audit reports and other reviews) then they are taking care of your loved ones.

I

Ida Vasquez

My aunt needed a home. She wondered taken rides from anyone. So the tough Decision was to put her into a care facility. Now is this one in the best of areas NO, does it smell inside NO and I visit at least 3x a week. Are the patients cared for Yes, yes, yes. T

K

Katie

My mother in law recently passed away while living in this facility. If I could go back in time and not have chosen this one,I would. The staff is 50/50. Some seem to genuinely care,others you can tell are just doing a job and don't want to be there. My husband and I bought a brand new TV for my mother in law. My brother took it over during covid so he wasn't allowed inside, he had to just drop it off. It never made it to her room. Clearly whoever he gave it to took it. When we realized this and confronted them,they tried to say my brother probably stole it from us. They insulted me after stealing from us, then told us there was nothing we could do about theft because of the paperwork we signed admitting her. My mother in law had severe Alzheimer's and was robbed of her life,and someone is this facility even robbed her of any possible entertainment. We wanted to move her out of here but her doctor and hospice nurses told us it would be too traumatic for her mentally and physically. We made the decision to keep her there, thinking it was in her best interest. I truly believe she would have not gone downhill as quickly if we never put her in here. We had no choice because she had Alzheimer's, had broken her hip,and I was raising 4 kids so I could no longer care for her on my own like I had been doing. But regardless,if I could go back and keep her away from here, I would in a heartbeat.

K

Kelly Tomison

DESERVING OF A NEGATIVE 5 SCORE!!! If you love your family look elsewhere, highly uncaring administrative staff. Within less 24hrs of being admitted my mother broke her femur walking around at 2am. The facility informed me about 12hrs after the injury. They stuffed my mom's belonging in trash bags and had the waiting for me to pick up. They made it impossible for me to talk to any staff as to what happened. On a side note, when getting mom situated I gave the nurse her pain meds, asked to count them when checking them in and they stated that was unnecessary. The next day when I picked up my mother's belongings again I asked them to count her opioids they refused, you can guess what I thought.