THE LAKES is a Medicare-certified nursing home located in OKLAHOMA CITY, OK. CMS overall rating: 1 out of 5 stars. Google rating: 3.3 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.

THE LAKES

oklahoma city, OKMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5701 WEST BRITTON ROAD

OKLAHOMA CITY, OK

Oklahoma County

Service Area

This nursing home is located in Oklahoma County and serves residents in the OK area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

PHOENIX HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.61 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 14.3% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 57.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.3
27 reviews
Kevin Dyer

Kevin Dyer

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ The Lakes Nursing Facility — A Place Where Compassion Feels Like Home The Lakes Nursing Facility is more than just a care center — it’s truly a family. Over the past few years, my wife and I have had three loved ones cared for there — one of mine and two of hers — and every single experience has been outstanding. We’ve seen firsthand how this amazing team operates, and it’s clear they do this work from the heart. Heather (Director of Nursing) and Judy (Administrator) are the true backbone of The Lakes. What makes them so special is that they don’t treat this as “just a job” or “just a paycheck.” They treat every resident and every staff member like family. Their compassion runs deep, and it shows in everything they do. You’ll find them out on the floor helping staff, talking with residents, comforting families — not just sitting in their offices. They lead by example, and their hands-on approach sets a tone of warmth, teamwork, and integrity throughout the entire building. The staff at The Lakes are some of the most caring and well-trained professionals I’ve ever encountered. You can tell they’ve been properly inserviced and educated, especially when it comes to dementia care. They know how to communicate gently, redirect calmly, and support each person with dignity. The Lakes makes sure all employees stay up to date on new care techniques and training, which gives families like ours complete peace of mind knowing our loved ones are in capable, compassionate hands. One of our family members moved in at just 38 years old, needing full-time care and structure. The Lakes team stepped in and completely changed his life. They created a routine, provided consistent encouragement, and helped him learn healthy habits. After 14 months, he came home a completely different person — confident, independent, and thriving. The activities department deserves significant praise as well. They fill the days with laughter, music, creativity, and a sense of purpose. There’s never a dull moment, and the joy they bring is contagious. From the nursing staff to therapy, housekeeping, and dietary — every single department operates with pride and heart. You can tell they all love what they do, and that energy radiates throughout the building. Without a doubt, choosing The Lakes Nursing Facility was one of the best decisions we’ve ever made as a family. It’s rare to find a place where professionalism, compassion, and genuine care come together so perfectly. Heather and Judy — thank you for setting the bar so high, for leading with heart, and for reminding us all what true caregiving looks like. You are the reason The Lakes shines so bright! ❤️🌟

Verified Google review
Nikki Dyer

Nikki Dyer

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Absolutely the Best — The Lakes Nursing Facility Truly Feels Like Family! I cannot say enough wonderful things about The Lakes Nursing Facility! Over the past three years, I’ve had three family members stay there, and every single experience has been nothing short of exceptional. Even though I currently don’t have any loved ones residing there, I still feel like part of The Lakes family—that’s how genuine and lasting their care and compassion are. From the moment you walk in, you’re greeted with warmth, professionalism, and true dedication. Heather, the Director of Nursing (DON), and Judy, the Administrator, are absolute gems! Their leadership, compassion, and hands-on involvement shine through every aspect of this facility. They go above and beyond daily to ensure residents and families feel valued, respected, and cared for. My most recent family member was only 38 years old when he moved in, and he truly needed 24-hour care and a change of pace from home. The Lakes team excelled in every area—they created a consistent daily routine, provided personalized care, and helped him rediscover independence. After 14 months, he came home a completely different person—healthier, happier, and confident. They even helped with weight management and healthy eating education, which made a huge difference in his recovery and outlook on life. The activities department is also incredible! They keep residents engaged with creative, fun, and meaningful programs that brighten every day. Whether it’s crafts, music, games, or outings, they always make sure everyone feels included and alive with joy. The entire management team, nursing staff, CNAs, therapy, and dietary departments all deserve recognition. Every person there genuinely cares, and it shows. It’s not just a facility—it’s a community built on kindness, compassion, and excellence. I continue to recommend The Lakes to everyone I know who is looking for quality care for their loved ones. Placing our family members there was truly the best decision we ever made. If I could give them more than five stars, I absolutely would! Thank you, Heather, Judy, and the entire Lakes team—you’re truly the heart of what quality care should look like! ❤️🌈

Verified Google review
Leslie Fife

Leslie Fife

It took them a month to decide not to accept my sister with no reason offered. After having met all of the requirements and being assured that quadriplegia was not a problem, I still had to call to be told no. No courtesy on the part of Gloria Todryck, no matter how hard you try.

Verified Google review
Dianna Brown

Dianna Brown

Well staffed, staff looks like they have a job to do and ready and willing to do it. So very different than the norm. Residents are not in stuffy dark ( this can mean so many things)rooms. Residents are not left to their own devices. They, the residents are clean and alert. Surroundings are bright and sunny and welcoming.The staff and nurses seem to me like they are ready to handle anything immediately. So Impressive.

Verified Google review
Jan Bolding

Jan Bolding

My Mother, (on hospice care) has been treated with such wonderful compassion and care. She has only been there since June 12th, but I have so much love for The Lakes Nursing Home. Administration has been amazing also. Judy Jay, the administrator really cares, not just flowered up words. The facility is well staffed and clean. They came through for us in our time of need. God is good directing us to such a wonderful loving and caring place. It is quite the contrast of where she was prior.

Verified Google review

Reviews from Google Places for THE LAKES. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.