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rod rod

My mom Carole lived at Pocola Health and Rehab from Nov 1st, 2022 until she passed on July 8th, 2025. I am fortunate that each level of care my mom needed from independent to dementia to full nursing she was taken care of by wonderful people. But Pocola was on another level. When I needed to move my mom to a full nursing situation I toured a number of places and would have been comfortable with my mom living at many of them, but when I visited Pocola I knew it was the right place when I was halfway down the hall as I entered. Their staff was moving with a purpose and they were professional looking and looked attentive not worn out. Once I met the owner and staff I knew my mom would be moving there. They were extremely accommodating from day one and with getting my mom moved and adjusted to her new place of residence. They were also extremely accommodating towards me and answering any of my initial questions and getting things set up as far as payment and other needed paperwork. I was fortunate in that I was able to spend a great deal of time with my mom while she lived there. with few exceptions I visited my mom every day while she was there. Be it just being in her room with her and watching TV, feeding her snacks, or helping to feed her at the feeding tables the staff at Pocola was always welcoming and never made me feel as though I was there too much. I really did not need to ask a lot of questions because by that time I knew what quality care was and I fully trusted the staff and Pocola and they more than delivered. I would occasionally ask things about weight gain or loss or some new medicine, but I had full trust in them and they always answered any question I had. In addition to being fortunate to spend that much time with my mom the bonus was that I got to know some of the best people I will ever know. Be it residents, family of residents, or especially the staff at Pocola the number of wonderful people I was able to meet and be around was a bright spot every day I was able to visit. The staff is professional and personal at the same time. They know the unique needs of each resident and they respond to them and they welcome family to visit as often as possible. There was not a single person that I met there (and I met them all while my mom was there) that I would not trust to care for my mom no matter the department they worked in. Because every person I met there was loving, kind, caring, intelligent, dedicated, responsive, and compassionate to the needs of the residents. I don't expect miracles from health care or health care professionals, but if you want to get as close to that as you can when it comes to the care of a loved one then Pocola is a place you need to visit and consider for your loved one especially if you plan to visit them often and want to be around wonderful people doing wonderful things for those that are in a time of need. I will always be grateful to those that cared form my mom over her final years, but Pocola made the last few years the easiest and the least stressful of all those years because they simply take amazing care of all their residents all day every day no matter the need and no matter the department the person works in. Thank you again to all those that I was fortunate enough to meet while my mom lived at your facility not just for the care of my mom and the others living there, but also just being a bright spot all the days I visited and even the few when I was not able to be there. I can never thank you enough or say enough good about all of you. Steven

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Laurel Wilson

My mother inlaw has been a resident at Pocola for 1 1/2 years. We have nothing but good things to say about this facility. Staff is always engaged with patients, they have activities for the patients they try to be the least restrictive and yet keep the residents safe. They make the place feel like home to the residents. We looked at several facilities when we were in the market and none compare to Picola. We also visit a aunt in a facility close by and the comparison is night and day. We are grateful for the hard work of all the staff as it is a tremendously hard job. Thanks Pocola Nursing Center.

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Kelly Laprocido-Stutts

Some good people work in a very bad place. The abuse of power toward the elderly with state funded money backing this nicely outward appearance of a facility is totally unacceptable. The family that owns this place is purely for profit and the staff is burned out with daily turnover. They are a tight family where “what happens in this facility stays in this facility” mentality. If you are going to use this facility and not be able to care for your loved one, The Ombudsman Act of Oklahoma is your resource to help protect your loved one and advocate when their human voices are silenced.. We will never know what happened in the last three days of my Mother’s life. No power authority over the elders or any of her nurses or aides would speak to what happened to her bruised body . My sister immediately called in hospice where my mother died in a matter of hours. I personally spoke with some resident elders that complained about their rough handling in this facility. The nurse heard our conversation and said they had dementia. My Mother never wanted to be medicated so no one could take advantage of her vulnerability. Weekends were understaffed and family members filled positions. The drivers forget to lock wheelchairs consistently and cause injuries to patients when transporting to Drs appointments. This facility clearly only cleans up when their staff knows the “Powers of Authority “ will be on site. In my opinion, the State of Oklahoma should consider this a below F rating and evaluate every Medicare and Medicaid billing payment, line by line for each patient that is assisted monetarily. A few weeks ago, they dropped my mother and it was well known yet, there was nothing on her file. You have to ask yourself, why? Rest in peace Mom. You are amongst the cloud of witnesses now. Protect those who can’t protect themselves.

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Sam Wise

Don't bother this place is trash and unprofessional. There's more playing and goofing off then taking care of those in their care. They only care about money. Never use this place. Your loved ones won't be cared for properly.

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shirley staggs-dixon

My name is Shirley. I'm going home on Monday. I had a total hip replacement done. From the hospital I came here for physical therapy. The staff here is awesome. I've seen how they treat their residents with total compassion and empathy. Never a bad word to any residents no matter what the situation. They also took good care of my mom when she was alive.