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Whitney Lagaly

My dad has been to the Oaks in Poteau twice for rehab. Jeremiah with therapy is exceptional. The care my dad received was wonderful and allowed him to return home independent.

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Treva Thompson

Sorry place 1 nurse to 30 people. My husband was there for 8 hours no one came to do vitals empty Foley bag they keep his pain meds Meds wood not even give him tylenol.Called ambulance and took him home. Now I have called Rick West rep now going to senator. Be careful of this Place look up their ratings befor you go there. Check other ratings

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D Stewart

For the past two and a half years, I've visited my dear 90-year-old friend at The Oaks for three hours a day, three times a week. I've witnessed everything. While there are some truly wonderful aides and staff, there are significant issues with the facility's management. My friend's daughters installed a camera in their mother's room and reported care concerns to the supervisors nearly every day. I've seen her and others left isolated and unsupervised, with minimal interaction, socialization, or activities. Additionally, there are severe understaffing problems and unsanitary conditions, such as the "drink cart" in the dining room with a community ice container that has a filthy scoop resting in the ice used by all, including residents. Despite ongoing issues, my friend's care problems were not addressed, leading to a breakdown in communication with management and her eventual expulsion from the facility. Fortunately, she is now in a much better home, where she is flourishing with vastly improved care, filled with activities and socialization. Should you consider The Oaks for your loved ones, I advise placing a camera in their room and visiting frequently.

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David Roberts

A loved one was recently admitted here after his surgery to do rehab and gain strength before returning home. I’ve regularly visited and have always been impressed with the friendly and professional staff and extremely clean facility. I often visit with his spouse and have started bring my Lhasa Apso service dog. The experience has been so great as Odie greets patients they always beam with excitement and smile ear-to-ear. He lets them be affectionate and playfully moves around the place saying hello to anyone he encounters. The photo is during a workout rehabilitation session featuring special guest Odie who brought out everyone’s smiles while they moved and lifted going about their workout routines. Five stars for the Oaks and would fully recommend to anyone seeking a cozy and comfortable place with great staff.

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Robin Oliver

I was here last week and saw the new management in action. Liz interacted with all of the residents and was extremely pleasant and encouraging. Dow was busy, but took time to acknowledge others with a smile and a kind word. Christian atmosphere. Clean. The staff was friendly. I would not think twice about putting a loved one here (I would not have said this in the past).