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chim rictcholds

I cannot say enough good things about my experience at this short-term skilled rehab facility. From the moment I arrived, I felt supported, encouraged, and truly cared for as a patient—not just a number. The therapy team was absolutely outstanding. Physical and occupational therapy pushed me just the right amount every day, helping me regain strength, balance, and confidence I honestly wasn’t sure I’d get back. When I first arrived, I struggled with basic movements, but by the time I discharged, I had made huge physical improvements that changed my daily life for the better. The staff as a whole was compassionate, patient, and attentive. Nurses and aides were always responsive, kind, and willing to help, no matter how small the request. They consistently checked in on me and made sure I was comfortable and progressing safely. What stood out most was how personalized my care felt. My goals were listened to, my progress was celebrated, and I was constantly motivated to keep improving. The positive attitude of the staff made even the hardest therapy days feel achievable. Thanks to this rehab stay, I’m leaving stronger, more independent, and far more confident than when I arrived. I am incredibly grateful for the care I received and would highly recommend this facility to anyone needing short-term skilled rehab.

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Scott Carlin

If you needed a sign that maybe you should run away, this is probably it. See attached pic. Seriously, who writes this stuff?!?! Hopefully not the nursing staff. The top line says they have an outbreak but are apparently not sure how if it's covid or influenza. Probably time to buy better tests. The next line encourages you to "Please Come In!" even though you shouldn't until the covid and/or flu outbreak is over. The poster says "If you're sick, stay away from others". Might be better to not allow these sick folks into the building at all. And "Wear a mask to protect yourself". lol. If you need protection, then for the love of all that is good and holy, don't go in here and hang out with the covid and/or flu people that got invited in above. The poster says to avoid touching surfaces, but you're going to tough handles going in and around the building, so might be better to glove up before you head inside.

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Jessica V

It was bad. My mom has stage 4 MBC that ate her spine and collapsed her neck. She had to have major surgery and was on PICC line antibiotics (the PICC line is the whole reason she was there). It was so bad I had to stay the night on multiple occasions. I kept record of everything. The nurses were so rude to my sweet momma... I didn't think she'd make it out alive due to neglect. ✨️Nurses missed several doses of her antibiotics. Turns out one of them admitted she just didn't know how to work a PICC line. ✨️She laid in bed while wet for over 3 hours on sooooooo many occasions. (While having a bed sore). She would ask for help, someone would come and *be right back* but never came. ✨️Frequently nurses would forget to start mom's PICC line, or unhook her so she could go to the restroom. ✨️ I witnessed many people refuse to help mom get into her full body brace so she could go to the restroom. (Against her surgeons orders.) ✨️I took her to a doctor's appointment one time when transport couldn't help her, and her PICC line wasn't capped! Not a big deal, but come on. ✨️The place was unclean. People would come to work sick. Someone came in to check on mom and was coughing all over her. Mom got COVID a few days later. ✨️People's info was constantly up on the nurses unattended laptop! That blew my mind... as I was filling up my water bottle I could read anything I wanted about the person on the screen. Picture included. (Might wanna lock your laptops when you step away.) I could go on and on. I pray for those that have to stay at The Villages. I hope their experience is better than ours. You're company is only as good as the people you hire.

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Marcia Pennington

My mom went to this facility for rehab after hospitalization. All the staff had been nothing but great . Tony has been especially great. He is so kind and great with the Patients there. We are very pleased with the care for my mom it has been exceptional !

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Linda tavish

The time we had at the villages has been amazing from the very start. The admissions team—Alex, Emily, and Charlisa— were absolutely amazing. They made a difficult time so much easier by walking us through every step with professionalism, compassion, and clarity. Their kindness and support made the transition smooth and stress-free. Once admitted, the nursing staff provided excellent, attentive care, and the therapy team was instrumental in helping my loved one regain strength and independence. The facility is clean, welcoming, and truly centered on patient care. We are deeply grateful and highly recommend southern hills to anyone in need of skilled nursing or rehabilitation.