PILOT BUTTE REHABILITATION CENTER is a Medicare-certified nursing home located in BEND, OR. CMS overall rating: 2 out of 5 stars. Google rating: 3.1 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Deschutes County and serves residents in the OR area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
REGENCY PACIFIC MANAGEMENT
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
By far the best therapy team and care! When you walk in there is a lot of activities going on, the patients look well attended to. I was surprised to see so many workers around interacting with patients every time I came in. I am pleasantly surprised that we had such good communication from staff, when our dad was there. With facilities like this, it is always nerve racking to think of the “what ifs” and read about past issues. You unfortunately hear about the bad more than the good.
Forget about everything you've heard from the past because this place is TOP TIER. They're under new management which seems to be working out well. Every single staff member ACTUALLY cares about the residents and their well-being. I watched my dad go into rehab by stretcher and by the time he was done, he WALKED out the front door. If I could give Pilot Butte a 10/10, I would. I highly, highly recommend for anyone seeking physical rehab for themselves or their family.
This place definitely has the best care in central Oregon! Highly recommend for anyone needing physical therapy, hospice, or ltc.
This is an absolute bullet proof choice for the in-laws you do not get along with. Trust me when I say that you'll be happy to hear how your disgruntled in-laws are taken care of at this place. Dare I say, they may not even make it out of this place once they are admitted which may be exactly what you want to have happen to your in-laws, I dont know. Just keep this place in mind if youve got issues with your in-laws.
Lies nothing but lies. My sister inlaw was put there for physical therapy and they left her when she needed the bathroom and so she had an accident. We were told that they take great care and that's BS. This place will be investigated. Update: we got a call from the director and he stated that this was unacceptable and he will look into it. Well things got better for about 12 hrs and then back to neglecting her. Leaving her in her bed without turning her, hours to come and help her with the bathroom. This place doesn't care and they need to be shut down or get their act together.
Reviews from Google Places for PILOT BUTTE REHABILITATION CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.