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Greg

Is this place a joke? “We can’t do anything without a doctor’s order” funny thing is that either they “can’t find anything from the doctor from the HOSPITAL” or their doctor ignores you. My husband had a urine catheter. No biggie right? The problem here is that the ONLY time he ‘s to have one in is during surgery for his insides are very, very sensitive to them and it MUST be removed as soon as possible. Hillside left it in for a week. He was hurting so bad from its infection and swelling that it took nearly 20 minutes just to get it out. He was ALWAYS hungry as their food quality and quantity was so poor and small. He constantly advised them that he didn’t care for oatmeal EVERY morning and asked for something else but after numerous times telling them he just gave up. The CNA’s were great but their hands were tied as a CNA can only do so much (a CNA has so little training that just about anyone can do it). PAIN CONTROL is a joke also as the person dispensing same has a brain that’s on vacation. I had my husband beep and he logged this time. The average time it took was 37 minutes. Sometimes it would be hours. Hillside is a joke! I

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LucyMae Bodda

Absolutely horrible. My grandmother is a current resident and they do NOT know how to treat her. She had a very urgent and nessecary appointment today that was supposed to be a fasting appointment and they fed her. She now can’t be seen for 2 months due to it. She had a migraine and asked for Tylenol and they told her to drink more water. You guys should be ashamed of yourselves. How dare you treat people like that. As soon as possible my family will be finding a different place for her to go.

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Jamarcus Russel

This facility should be investigated for criminal negligence. My father was left to lie in his bed for more than five days without proper care, left in pain, and outright denied the medication that had been prescribed to him. This is not only inhumane—it is a gross violation of the most basic standards of medical care and patient dignity. The staff demonstrated a shocking disregard for their legal and ethical duty to provide care. Failing to reposition or attend to a patient for days constitutes neglect that borders on abuse. Withholding prescribed medication is not only unethical, it raises serious legal questions that regulatory bodies should examine immediately. Families entrust this facility with the lives and wellbeing of their loved ones. What my father endured was cruel, dangerous, and completely unacceptable. I urge anyone considering this facility to look elsewhere, and I strongly encourage state health inspectors, licensing agencies, and legal authorities to hold this facility accountable for its actions. If you value your loved ones’ health, safety, or dignity, do not leave them in this facility’s hands.

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Bob B

Going to be filing a suit for elder abuse. Nurses telling patients they won’t bathe them. Refusing to acknowledge pain. The level of care is criminal. They will be hearing from my lawyers.

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Andrea

My aunt was staying there after her surgery. I felt so bad for the people that were there. Two people crammed up in a little room, to the point where their and the bed practically touched. The room is a mess. Their port a toilets full of urine. Right next to dinner table n tray. I had to go and get them ice water as well as put away the dinner trays my aunt has not had a shower in 10 days. I talked with one nurse and she didn't know anything about it talked to another nurse she said I'll be done in the next morning I ca I'm mylled the next morning it wasn't done blah blah. So basically took an additional two days to get them to even give her one. Extremely loud in the halls and very unprofessional. I left crying do you have to stay there when you don't feel good I just felt so bad for anyone that's had too.