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Cisco Karpé

My dad came here and over the span of my time visiting, the whole place reeked of urine, floors were sticky. The paper towel dispenser in my dad's bathroom didn't work and they never fixed it despite telling them several times. The remote control for the television in his room didn't work, I ended up fixing it myself. I asked them to have the person responsible for taking care of my dad to contact me with details of his treatment plan, they never did. When my dad was discharged they lost his clothes and sent him home by himself in a diaper and his gown, despite his mobility issues. Everyone seemed friendly, but they need to be more attentive.

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Joan Jensen

I have very little good to say about how my spouse was treated at this facility. I spent 8-9 hours with him per day and he commonly spent the entire day with very few staff members ever stopping in, and that was usually just for medication given to him, or meals. I asked the Nurse what the medications were and she stated she couldn't pronounce the names. They seemed to avoid helping with toileting, it seems possibly because I was there and they assumed I could help him. The Nurse Practitioner who saw him was excellent, and caring. The rehab (PT, OT, speech) initial evaluation was thorough, but daily rehab just didn't happen, to actually attempt to strengthen him, after the initial evaluation, not sure why. I would ask to have the nurses and other staff to make sure rehab providers knew we wanted them to come by when they were in the center, and often later found out the rehab providers had come and gone without seeing him.

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shawn jones

My 88 year old Mother was sent to South Hills Rehab, after falling and breaking a hip, see spent quite a while on the rehab floor, where it was decided, that her returning to her previous residence would not be possible. She was then moved upstairs to the residential floor, where she stayed for several months, the staff on both floors were always very attentive to her needs, they were friendly and understanding of the stresses involved in an elderly individual going through so many changes at once. We visited on numerous occasions and the staff was always friendly and courteous, to us and our mom, the only reason we moved her out of there was due to the fact it was over 100 miles one way for any of us to visit, so she was moved to a facility closer to our homes. I want to thank all the staff on both floors for being such an awesome care team. You guys/girls are the best. I would recommend South Hills rehab highly, to anyone.

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Sharon Campbell

I am currently a patient here. The CNAs are wonderful and very helpful. I had a Huge back surgery and the therapist have been wonderful as well. I have been here for 7 days I think now and I had a dr appointment that took 5 hours because the facility had the wrong time. 5 hours in a wheel chair is a very long time when I came back my lunch2 was very cold and I didn't like the meatloaf when I asked for something else well the kitchen was closed. So when it was dinner time again I didn't like what was served so I asked 4 different cnas for a chef salad and they left and never came back. So therefore I missed lunch and dinner yesterday. I did get a sandwich from nurses fridge but I still thought I deserved to have a meal. Not really sure what happened there but over all I have received great care I at times have trouble with my pain meds. I will ask for them and it will take an hour or more to finally recieve them. But I wanna thank you for all my care. I know it can be alot and I thank you with all my heart for my care.

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Sally Weaver

I don’t understand the negative reviews because my experience was the complete opposite The staff are very attentive and caring. The food is exceptional for an institutional setting. The building is clean and there is a space to go outside and enjoy the sun and trees. My walking improved after spinal surgery with the help of the excellent therapy I received. I would highly recommend South Hills Rehab to anyone looking for a skilled nursing facility.