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Rachael Holmes

Our experience has been horrible for my poor Mom. She has to wait hours for pain meds that were due hours earlier then they brush her off and say sorry were short staffed. All the while she is crying in bed in so much pain. They take so long to help her when she presses the button to go to the bathroom she soils herself. They forgot her dinner. All this and they tell me there is no one I can talk to over the weekend for help. This has been a traumatic experience for the whole family.

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Eric Pahlka

The Nursing staff at this facility are amazing they are all personable, kind, kind and caring. My mother was in for some rehab after a procedure and the nursing staff cared for all of her needs famously. The reason for the low score is the the abysmal social worker in charge of my mother's case. She consistently gave incorrect information, would say she took care of something and did not, and whenever you tried to call her out on her behavior. she would get defensive and try to pass the buck back to us. I had to resort to recording all my interactions with her since I could not trust her to follow through and not try to blame the family for her mistakes. I have worked with a lot of social workers in my career as an educator and the good ones listen, follow through, show compassion for the people they are paid to care for and take ownership of their mistakes when they make them.. They do not lie, get defensive, pass the blame to the person they are supposed to be taking care of, and tell family members to shut up when they question a mistake. I do highly recommend the facilities health care staff, but if your social worker's name starts with a J. . . don't have a conversation with her without several witnesses with you and do not trust that she is doing any of the things she said she was. Check in on her progress daily and ask for any and all records and confirmations of what she did. J is the worst. If you can request a different Social Worker do it, her counter part seems great, but they were trying to fix a situation J created.

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Maris Buxton

I fell and broke both hips in July of 2020. After the hospital I was transferred to Marysville in Beaverton. It was a nightmare. No air conditioning in 90 degree weather, aides who spoke little English and were poorly trained. Terrible food. Then my husband got me transferred to Marquis in Newberg. I received such good care there from the majority of the staff. They were attentive, cheerful and caring. The only down side was the food. It was awful. Some dishes were unrecognizable. The management there was also very caring and available. These caregivers deserve recognition and better pay for a very difficult job.

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Jacob & Shawna Fair

My grandmother came here for therapies after a fall at home. She had an amazing experience, and built close bonds with several of the staff. She discharged to a facility closer to home for long term care, and that was not what we expected after having such a great experience at Marquis Newberg. We reached back to Marquis Newberg, and their administrator helped us get my grandma back to Marquis Newberg for long term care. My grandma is happy, she loves the staff, and she receives care from people who exude integrity routinely.

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Jenn H

We spent 6 months at Newberg Marquis. I can say that I would not hesistate to send my mom or any other family member there again. It is institutionalized care so it’s never going to be perfect, but it was as good as it could be. The Nurses and assistants were caring and knowledgeable. In fact, some even shed a tear when my mom left, they had grown to care for her so much. After being home for 4 months we went back for outpatient care and everyone was coming to say hello and give her hugs. Our room was cleaned daily, the facility was clean and well taken care of. We didn’t have the food, but it smelled good as we walked by. The PT/OT staff are Phenomenal. They have just the right amount of caring VS Toughlove to get the patient moving and literally living again. I never give five stars because I think there’s always room for improvement, but Marquis Newberg is definitely 4 1/2 stars in my book.