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Hannah Osuna

what do I do when there's an upstanding.employee making false accusations towards me.saying that I'm excessive major alcoholism defficiency. and then I was accused of being overly medicated..which then she's pointing the finger at her med aid accusing them of over medicating me with oxycodone .I was told I was drug testedand that's what the results were. but I always check my white blood cells.so I know she's not telling the truth..and the one that hurt me the most and the one that hurt me the most

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cecelia billimon

My mom is Recovereing from a broken leg. So on to the story. So my mom was sitting on the bed she needed pain meds 💊 so she pressed the call button and 10 mins later she tells me to go tell them she needs meds so about 15mins later she came and said. "Is everything alright?" So told her and it looked like she did not care she rolled her eyes and made me vary upset with her

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Sara B

My dad stayed here after breaking his hip, Sarah the administrator has been so incredibly helpful in advocating for my dad, explaining my rights and options and pointing me to the right resources, she really cares about her job and her patients and it shows. Tyler is also awesome and has been so communicative about his progress, caring about his recovery and success, and advocating as well. Great team!

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Linda Totzen

They weren't helpful after being told to not give dairy products and continued to give it on a tray. Also, mentioned giving stool softener would not be beneficial even with the one pain med after surgery due to having irritable bowel for years. The patients have to use a bathroom shared by 4 residents when they are suffering diarrhea. Won't give over the counter anti-diarrhea without a doctor's order. Gave one dose after going to the nurses station. The room was later equipped with a port a potty. If a person doesn't want to eat or picks on their food, they shouldn't claim they are eating better. Food is on their schedule, unless they leave behind some Ensure or a desert. The rooms were not considered anymore safe from falls with the stuff around. Rooms were dark and gloomy. They used the closet for storage. The large room for activities with the large TV looked more like it was not being used. Expressed my concerns with continuing to give antipsychotics to a person with dementia prescribed by another doctor prior to rehab and was ignored. The button to call was usually on the side of the bed and hard to see. Staff is slow to respond. Could be they don't have the staffing they should. I doubt she has a shower the whole time she was there and we did the laundry, otherwise it went in the general laundry.The remote to the TV was lost and it was a days. I'm positive my Mom already had caught some bug when she left. Got a prescription from the doctor for which she was sick a good couple weeks. But received notice of a POLST order given to the State around the same time.

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Alona Polecastro

My mom was in this facility for rehabilitation, and while she was doing her therapy one of the staff members got into the top drawer of her dresser took her purse out and stole $142 and the investigation that they said they would do amounted to asking if any one stoled her money. There was no apology or reimbursement. The staff was rude and their attitude was...how dare I even bring it up. There is no heat in the rooms, only in the hall way but they would not let her leave her door open.