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Richard Eddings

I was surprised to see that everyone was so helpful and so nice and understanding I felt comfortable and was treated very well. All of the staff were cordial and understanding to the pain I was in and the help that I needed it was a good experience and I would recommend Windsor to anyone that needed help like I did

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P. Noelle Mackey

Please do not send a person with dementia here. We found my mom had the same clothes on for 5 days straight, I found her in a soaked bed with nothing on but a shirt around the top of her torso. * She he had been trying to clean her bed since nobody checked in. Her call button was on the floor every time we visited because there was no place to hook it. The food was terrible and she was bored. The rest of my story is for another time 😞

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Leah McGregor

Windsor house has wonderful staff Response can be a little slow at times, but they are thorough. I would recommend them when you need a little higher level of care then assisted living is willing to do. Meals are about the same.As the assisted living, I came from heavy on the carbs and not very imaginative.

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Roseanna Eiesland

The staff is great! but the food needs some work. The biscuits n' gravy meatballs, and pot roast are all really good! The PT and OT staff are kind, very thorough, and very helpful. Also SSD, BOA, and maintenance director are really nice and helpful.

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Matt

Recently brought a gentleman to this facility And was very surprised by the lack of professionalism demonstrated by one of their employees. The lady forced herself between me and the patient and proceeded to abscond with him. I informed her that it was my wheelchair that the patient was in and I would like to operate my own wheelchair to which she abruptly said “no” and proceeded to tell me that she needed to do some of her own duties before I could take my chair with me. I informed her that I was merely transport and I was short on time and did not have time to run around the facility with her to, she attempted to proceed anyway. There are further considerations to mention regarding liability in the event of incident. The longer the patient is in my equipment likelihood I could be held liable for any incident. As a courtesy, I try and accommodate them as much as I can, but if I am short on time, they need to stop trying to intimidate me into accommodating their schedule. It would be different if they had requested my services and were paying for them, but they are not my customer.