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Trey Draphs

Maintenance, laundry, housekeeping, activity, and therapy staff are all great! The food is pretty good most of the time, lots of activities to do during the day, therapy is always working with you during your stay. The rooms are outdated and need to be renovated, but they are always very clean and everything is in good repair. The laundry and housekeeping girls are very sweet and do a great job cleaning, they make sure to not be in the way or bothersome, and will come back later. The maintenance guys are pretty friendly and very responsive and get things working quickly. They always say hi and make sure things are working and stop to listen. The environmental manager is very knowledgeable and helpful, he makes sure that your needs are filled and is the only management member you can easily find as he is always there late and is always doing something for someone but will stop to help you, even if its not something he personally oversees. Nursing staff could be better. They are very visably over it, and their responses can make it seem like they don't WANT to help. Always sitting at the nursing station gossiping or on their phones and all going on break at once. They aren't very helpful and ONLY do their job, nothing above- Which is a shame as some aides are very kind and helpful. The care managers are never there in the afternoons and are usually always in their office. The rest of the facility staff make up for the nursing staff, but they really need to update and renovate.

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Pat Vance

I just took my husband out of the facility. He was in for rehab. They must be seriously understaffed. It took usually an hour and a half to two hours to get someone to answer a call for assistance. He was supposed to keep drinking liquid but could not get someone to bring it. The food was terrible and always stone cold. I did like some of the staff but the quality of care was miserable. I could do better at home.

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John

After realizing that this is no skilled nursing, by staff and the rooms were dated back in 60s furniture from Salvation Army type requested to leave after one night AMA or Discharge. Get discharged and get home and they sent along with my meds another patients meds. Called and told them and never came by to get them. Med tech was rude and caregivers more interested in their breaks. Left nebulizer machine running for 45 minutes, never came back. Nurses were ok.

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Patty Latham

I must say that all staff has been great with my mother. The environment is friendly, helpful, patience, understanding, and willing to work with families to make everything easier and better for all. We appreciate all the crafts, games, baking, gardening, activities and projects to keep residents busy and active and made to feel like they matter. I commend all staff for working hard even when they are under staffed. From my family to you and yours we all Matter. Thank you!

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JoJo Strums

My dad recently moved in here, and the staff is amazing! They immediately got him an extra long bed because he is quite tall. They answered all of my questions patiently and knowledgeably. They have gone above and beyond to make my dad feel safe and comfortable. Their rooms are clean, and they have a great outdoor patio. Can't recommend more highly!