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Heidi Timlin

I wrote a review already that was erased!! If you want your loved one to be around DO NOT SEND THEM HERE, they killed my dad with refusal of calling an ambulance after he contacted Covid my mom had to beg them and finally threatened them before they even called. Place is disgustingly dirty smells like pee. Went to see my dad there was 2 patients literally hanging off the beds and no one did a thing. All they want to do is shove medicine down patients throat so they go to sleep living them sit in their waste if needing to be changed. I hope you get shut down there is no way this is legal!!!

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cynthia magee (Cindy)

Pee smell was the first thing I noticed. My husband is in for walking after a hospital stay. He isn’t getting the proper therapy he needs. He is constantly trying to find ways to get help but all he is getting from asking is “in a few minutes “ . He’s just frustrated and feels ignored. I never got the phone calls from his nurse or they are never available. I feel like he’s just staying so you can get paid. I had hip/femur surgery and I was able to do more than he can without having surgery. The state should be told about it. I have a broken knee and can’t get to visit. I’m a retired nurse and I’m mad about the lazy staff who yes him. Only after I recently got in touch with the nurse that she did walk with him for a few minutes. She earlier said that he is walking to the bathroom and that was him walking instead of using a urinal. Come on that is not a professional, caring person who can say anything like that. If I could have checked out your place I wouldn’t have agreed to his placement there from the hospital. I am disappointed that he calls me and gives me a hard time because he’s ignored. Therapy is so important for him. I hope that you can get a better therapist that actually cares. I really expected better of this situation. I think it’s all about the money. Medicare is being told after I receive the survey. I’m sure they would like to know that empathy is not part of your program.

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Helen Davidson

My mom stayed here for 3 weeks, and the staff were absolutely fantastic. Her rehab was successful and she was able to go home at the end, and now she misses her nurses and aids!! Thank you for taking such good care of her!

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Kat S

I cant give a zero so I will give a one. My Mom's short stay was marked with bedsores, covid and a UTI. If it hadnt been for us sending her directly to the hospital instead of taking her home like they said she wouldn't be with us. Dont go by the medicare.gov webiste ratings this facility needs to do better.

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Robert Telurey

My parent stayed at Broomall Manor and had a great experience. The staff were friendly, attentive, and made them feel safe and cared for. The therapy services went above and beyond our expectations-really helped with recovery and confidence. The place was clean, no strange smells, and had a welcoming, home-like atmosphere. We're really grateful for the care they received here."