GARDENS AT WEST SHORE, THE is a Medicare-certified nursing home located in CAMP HILL, PA. CMS overall rating: 1 out of 5 stars. Google rating: 2.7 out of 5 from 98 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cumberland County and serves residents in the PA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
PRIORITY HEALTHCARE GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
≈ At average (lower is better)
I have a friend that there family member has been up hear for 3 months and they don’t let any family member or anyone contact that person and they even sent letters stating if they don’t contact them soon they will be taking legal action and their family member was forced to come to this place and then they don’t tell that person POa any information and that’s not legal why is it they contact everyone they can try to to get information and nobody at the home gets back this place is a joke and the reviews are very accurate the worse home in the country. And from everything I see they reply to reviews more then information on people’s love ones or their poa getting information
If there was a no star at all I would’ve pressed it!!! I’ve been in numerous nursing homes and rehabs which I actually came to visit a roommate from another facility we were in together. As soon as we walk in you can just sense nobody there likes there jobs or haven’t been trained properly. The place is dirty and has a heavy odor, the staff was unfriendly and acted like they couldn’t be bothered about us checking the patient out. Staff passing out meds while on a FaceTime call not even paying attention around her. My wife a nurse over 45 years overheard other employees speaking down to patients and actually telling one elderly woman to stop bothering her , which she happened to be on a phone call as well. It was truly a shame to see how families loved ones are being treated . AB
My Dad is currently in this facility. The place is dirty, unfriendly staff, not well maintained, and the aides are on their phone more than they are caring for patients. I would never send a loved one here.
Our loved one broke her arm twice while in their care. They are short staffed and consequently over worked. The building needs so many repairs and up to date equipment. Most of the Memory care patients were kept in one room and watched by staff who are not nurses or cna’s. They spent more time on their phone than interacting with the residents. Only nurses can feed the patients but there are so many patients that cannot feed themselves, I observed only 4 bites of food were fed to one resident. Our loved one was recently transferred to another facility and she has received more attention, respect and a caring heart than at the Gardens.for months. The Garden’s.nurses work beyond hard. They care but they are spread so thin to truly care properly for the needs of the residents. Our loved one was often wearing clothing that had other people’s names on them. She lost her glasses early on in her stay and they were never found and were not replaced. I don’t know how the owners can sleep at night at the profit they are making at the expense of human dignity.
There is a man there who used to sit out front and wave at the cars thay went by. I LOVED seeing him!!!! I would hear othere cars beep and he just waved and waved! He looked so happy!! Now, from what I hear from someone who works there, he is NOT ALLOWED to go out there and do something exciting for himself!! The nurses who work there supposedly say that he looks like he's panhandling!!!! That is the most ridiculous and ignorant thing you can do to a person of that age!!!!
Reviews from Google Places for GARDENS AT WEST SHORE, THE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.