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Jennifer Ratay

Horrendous facility. Day 2 of my mother being there, she fell on her face in an over crowded room and they never provided her with a walker that I emphasized was needed. It's dirty, understaffed and they just don't care. They don't know how long she was left to lay on the floor. She could have bled out. I wouldn't entrust them with a blow up doll let alone a human being. It should be shut down. Horrendous.

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Samantha F

Our family is so thankful for the team at Greenery. They are angels among us. We are so deeply appreciative for the kindness, care and compassion our mother and family received during a deeply painful time. The facility is clean and upbeat and every employee looks you in the eye and genuinely seem happy to help. We just couldn't be more appreciative for their team for making such a dark time only about the heaviness of what was happening and didn't add to our pain with stress or concern that she wasn't being cared for enough. Just really thankful. You can trust this place.

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Miracle

My father is in there And he’s enduring emotional mental and psychological abuse and being treated as an emotional punching bag people that works there think they have the power take and I no not advantage of the little authority that they got nurses doctors, and they are supposed to be communicating with each other and helping people heal, not abusing their power and allowing people to suffer He’s in room 127. He arrived there a couple days ago since he’s been there, he hasn’t received a breathing treatment and he has chronic bronchitis, sleep apnea and lung disease, Bone to bone arthritis stage four kidney failure, spinal stenosis herniated disc had a couple of heart , it says on his chart that he can get a breathing treatment as a PRN as needed, but he hasn’t received it yet. It also says on his chart for his pain medicine to be given to him every six hours but there’s a nurse there that wants to give it to him every nine or 10 hours if you have parents in here, please ask them questions although the website is displayed really good and displayed in a good fashion. As far as excellent care to me is false advertisement communication in there is very poor lack of communication it’s hard to get in touch with a doctor and it’s hard for my dad to speak to the people he need to speak to regarding his issues. I feel bad for the people who can’t speak for themselves in there cause right now my dad in room 127 is definitely enduring, severe, emotional, psychological and emotional abuse he just called me crying because of the way he’s being treated. I might get a response saying they’re sorry that this is happening and they’re gonna do their best to address the manner, but the proof is action not just saying that because you’re trying to protect the reputation of the facility show action. I’m doing my best By making this post to get someone’s attention, I left messages on the director of nursing And with the director of the facility, I’m also in this field so I know how to go about things and I know what steps to take to get things done so no one that worked there can’t tell me I’m wrong and I don’t know what I’m doing! So please check on your love ones daily because right now my dad is being treated as an emotional punching bag.

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Megan McDonough

My dad spent almost 15 years at this facility, and I will forever be grateful for the incredible nursing staff and support team who made his life as comfortable as possible, often filled with laughter and heart. In spite of that, the way things ended has really weighed on me. Dr. Ditullio was my father's doctor, contracted to Greenery Specialty Care Center in Canonsburg, PA. After my father's death, I asked for a call so that I could hear from the physician who treated him what my dad's final days might have been like. He'd signed my father's death certificate, and I couldn't find any information online about what the phrase he’d used meant, and just wanted more info. Not to blame anyone! My dad had been very uniquely sick. I just wanted to talk. No response, after years of phone calls and emails. The Greenery also couldn't get him to reach out. It's truly heartbreaking that this man would add to my grief by preventing closure. I think about it often and it's very painful. What worries me most is that the Greenery brings in physicians like this, with no qualms about keeping family members (even ones who have power of attorney) out of the loop and in the dark. They have no control over the physicians who are taking care of your loved ones, so do your research on who is coming into the facility - and how often - before you consider sending a loved one here. They will be the ones making charts and signing death certificates—shouldn’t you feel safe knowing they know your loved one’s actual situation and are happy to talk to you about it?

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Donna E. Funk

Needed rehabilitation after surgery from a fall where I broke my ankle and my fibula. The Physical Therapy and Occupational Therapy was excellent. They build up my strength and stability so that I could go home safely. The laundry department was same day turnaround with everything hung up and folded. The meals were very balanced and tasty. They make a great chef’s salad with homemade ranch dressing. Snacks are available including sandwiches. Vending machines are also available. Activities always has something going on . Bingo is the favorite every week. The van driver did a good job getting me to my follow up appointments in Upper St. Clair. I was on time and her was a good driver. The beautician is here on Mondays & Tuesdays. I got my hair dyed and trimmed. The next week I got it washed and curled. Housekeeping comes in everyday to change garbage & mop & clean bathrooms. Last, and certainly not least, the nursing and nurses aids do their best to take care of everyone in a timely fashion. Their jobs are not easy. They deal with different stages of mobility and mental abilities. They deal dementia, sundowning, aggressive and demanding behaviors. Sometimes all on the same shift. Patients have a variety of illnesses and injuries on the rehabilitation unit and they know how to deal with medications, bathing, wound care and emotional ups and downs of the healing process. They are great and I’m truly grateful for their helpful support on every shift, even when I couldn’t sleep. I will definitely recommend this facility to anyone who needs help. You family or friends can join you for a meal for only $2! They can order something from a list of deli choices or eat the meal that is on the schedule. Everything was tasty. Just call the receptionist and let them know what meal you want and pay her when you arrive.