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Veronica Flemings

Residents people whether family or friends have to visit, be seen in order for resident to receive proper care most of the time. If not, the proper care does not seem to be given especially if the resident is not able to speak for themselves when the meds or just don’t. Activities, entertainment when given is great. Most of the staff is friendly most of the time. A serious problem is the front desk/ door or how to enter the building. A lot of times the wait to enter the building could be 40 minutes to a hour just for the staff to acknowledge a visitor is at the door due to no receptionist or wait to communicate with anyone to enter. A call or ringing a button or bell to the facility isn’t answering either during this wait time. Bagging on the door doesn’t get anyone’s attention even when the staff is seen by the visitor. Praying this improves.

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T. A. Gray

I love this place! My Grandmother was here for rehab and was able to return to her senior apartment independently! Our family is forever grateful to the staff and therapy department at Elkins Creast!

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Paula Laventure ht

Dangerous Negligence and Poor Medical Judgment This facility nearly killed my aunt due to medical negligence. She fell while on anticoagulation medication a clear, high-risk situation that requires immediate evaluation for a head injury. The nursing home failed to send her for a CT scan or even transfer her to the emergency room. When my cousin requested a hospital transfer, the covering doctor refused. My cousin had to take matters into her own hands and bring her mother to the ER where they discovered a bleed in her brain. If she hadn’t acted quickly, the outcome could have been fatal. This level of care is unacceptable, dangerous, and gross negligence and could have cost my aunt her life. Families should not have to beg for basic medical care. Do not send your loved ones here. They are unsafe, unresponsive, and reckless with patients’ lives.

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desiree davis

No one should send their loved ones to this facility. The city need to investigate here immediately. The conditions of this facility brought me to tears today. I went to visit a loved one and the nurses barely knew how to respond to a medical emergency. Holes were in the sheets they were so thin you could see the mattress underneath. The food looked horrible and the tray they served it in looked like they got it out the garbage. Why was her bed pan sitting on the window seal? Patients were being ignored left to right. I’m just so upset. The pictures that are online looks nothing like this place.

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Andrew Hoffman

My dad was sent to this place for a short stay due to poor insurance coverage. I came the following morning he was admitted and was disgusted by the entire facility. Once past the lobby the entire first floor smells like old urine. There are brown water stains on the ceiling tiles going towards the residents rooms. My dad was sleeping on dirty sheets in a bed that wasn’t fit for the homeless. The bathroom in his and his roommate “who has been there for I don’t know how long” smelt HORRIBLE ! There was black stuff left on the bathroom floor. A rancid container of water left under the sink collecting leaking gunk from the jerry rigged drain repair. Broken tiles under the sink. Faucet was missing parts and the finish flaking off. They say their janitors clean multiple times a day. That’s bull, and the staff knows it by how they act and talk when you bring this up to them. The residents are given old broken dressers to use. One was missing the face of the drawer the other inside looked water damaged/dilapidated. Windows are filthy probably never cleaned even though the filth on them is right next to a patients bed ! The fire protection in the ENTIRE facility should be replaced. They have out dated equipment past it’s service life in the rooms with no indication light present for power. I had to call and complain about most of this for something to be done. How long was the other guy living like this !? He wasn’t given a shower in the days he was there. Then when they replaced one of the dressers the inside looked worse then the last ! The equipment I seen be given out is dirty, rusted, and in disrepair. They offered a covid booster to him. I strongly advised him to refuse after seeing the cleanliness of the place. How clean are there needles ??? The three women I spoke with seem nice and deserve to work in a better environment. As someone who works maintenance for a center city apartment building. The facilities staff should be ASHAMED of themselves for the lack of pride and care shown to the building, patients, and fellow co-workers. I have removed my dad from this place as quickly as I could. I will be reporting this to the local agencies and authorities. God bless and help anyone who has been placed in the “care” of this place.