COMPLETE CARE AT HARSTON HALL LLC is a Medicare-certified nursing home located in FLOURTOWN, PA. CMS overall rating: 1 out of 5 stars. Google rating: 4.5 out of 5 from 144 reviews. Accepts both Medicare and Medicaid.

COMPLETE CARE AT HARSTON HALL LLC

flourtown, PAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

350 HAWS LANE

FLOURTOWN, PA

Montgomery County

Service Area

This nursing home is located in Montgomery County and serves residents in the PA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.59 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.56 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 55.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
144 reviews
Steve Delgrande

Steve Delgrande

Today was my mom's first day and everyone made her feel so welcome like a family would. Wonderful staff and facility. thank you everybody

Verified Google review
William Smith

William Smith

Don’t let first impression of dated decor turn you off The place is clean and if there is an odor from patients it is fixed quickly. The staff is great. My floor nurses Tony, Steph, Lovee among others were great. Other staff I don’t recall names. Aides Maria are great. PT staff Kelly, Mike, Jessica and Beth were really good. Kitchen staff were helpful. Food is hospital type fare Some says better than others. If a resident try to dine in the bistro room. Better to have company and food is fresher than awaiting delivery to room. Breakfast of scrambled eggs gets old. Been here five weeks. Going home soon.

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Linda OB

Linda OB

Harston Hall has a family atmosphere. The employees make you feel welcome. They care about your family member - that includes nursing, physical therapy, and administrative staff.

Verified Google review
Zakia Williams

Zakia Williams

I moved my mother here after an AWFUL experience at another facility (Hillcrest Center). This was a breath of fresh air. It was clean, the staff was engaged, and it was just an overall good experience. If my mother were a more social person, I would not have discharged her early. My mom didn't like the food, but other than that, I have no complaints. I absolutely love the attentiveness of the staff! That includes everyone from the nursing staff, cleaning staff, and administration.

Verified Google review
Marjorie Downing

Marjorie Downing

After a difficult experience at a previous rehabilitation facility—where my brother left against medical advice due to poor conditions—he was readmitted to the hospital just five days later. Two weeks after that, he was transferred to Harston Hall, and the difference has been remarkable. Since his admission to Harston Hall, he has made tremendous progress in his recovery. The staff members I’ve interacted with have been gracious, attentive, and responsive to concerns. One issue arose regarding the wait time with a particular department. I appreciated that the staff took the matter seriously and addressed it directly—there were no further issues after that. He actually told me he likes it there, so I don't have to worry about him living AMA again. The only downside has been the temperature of the food, which has occasionally arrived cold. To their credit, this has improved over time but could still use some attention. Overall, I’m grateful for the care my brother is receiving at Harston Hall. Their professionalism and dedication have made a significant difference in his recovery journey.

Verified Google review

Reviews from Google Places for COMPLETE CARE AT HARSTON HALL LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.