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Colleen

Forest City Nursing Home in Carbondale, PA is one of the most neglectful, careless facilities I’ve ever stepped foot in, and what I witnessed during one visit with my father was enough to make me question how this place is even allowed to operate. I listened to the sweet lady across the hall ask for water repeatedly, and an entire hour later she was STILL begging for someone to help her, completely ignored, so I finally gave her two of my dad’s waters because clearly nobody working there cared enough to do their jobs. Meanwhile my dad’s bedside table is stacked with piles of untouched water bottles that staff keep dumping off mechanically without ever noticing the buildup, yet they can’t manage to bring a single sip to the suffering woman across the hall. I also saw an elderly woman standing silently in the hallway, totally out of it, just staring into nothing while eating an orange, and staff walked by her like she didn’t even exist. And if that wasn’t enough, my sister witnessed a woman screaming “help me” and crying “mommy help” in obvious distress, and when a nurse finally went in, instead of comforting her or checking on her, she said, “Mary Ann, are you done screeching like a raccoon? Do you feel better now?”—which is one of the most unprofessional, disgusting things I’ve ever heard from someone supposedly responsible for vulnerable people. On top of all that, my father told me staff have made degrading comments about him using his diaper “again,” as if he isn’t DISABLED and unable to walk or feel his bladder. The lack of compassion, dignity, and basic decency in this place is unbelievable, and the higher-ups WILL be hearing from me because no family should have to watch their loved one be ignored, mocked, or treated like an inconvenience by people who are supposed to be caring for them.

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Phyllis Proehl

I would not allow a loved one of mine to go there. Elderly abuse plus many other reasons that I requested immediate release and went home

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Katherine Wynne

Surpasses my most positive expectations. The Forest City nursing home took my husband in when he seemed near death. The staff got him out of bed, dressed and into a wheelchair and his alertness bounced back to near normal. The doctor improved his medications and the physical and occupational therapists give him daily workouts in the gym. When he arrived his roommate had a very objectionable news program blaring 24/7 on the tv. One complaint and my husband was instantly whisked to a lovely private room. When and if his Medicare runs out and we have to pay, I’ve researched every hospice and nursing home within a 50 mile radius and have found nothing to even remotely compare at anywhere near the cost. And now with the excellent care he is getting there is even a good possibility he will come home.

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Sandy Flynn

I personally really like tge staff here. They go above and beyond to answer my questions and call me with up dates on my mom, if I can't make it there. They are very friendly and kind, caring people. It is also very well kept, it smells cleaner than most nursing homes.

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Thomas Burnakis

This is a real gem, the facility is clean, the meals are tasty, and the staff really seems to care about the patients. I have, being in the medical field I have had the opportunity to be in far too many nursing homes. The hallmark is often the smell, something I can truly say is not an issue here. It smells actually clean. No facility that takes care of the elderly or chronically ill will ever be perfect and I’m sure at times there are issues but I can say that in over 10 visits on different dates I have seen none.