J

Jenna D

Grandmother went in beginning of November and is finally heading to a different place for rehab. They did good with her pt but everything else severely lacks in professionalism, patient care, and time management. Calls into nurses station and truthfully anyone other than the receptionist will take multiple phones calls of just ringing before someone answers. My grandmother was left in her mess multiple times and claims one night they took her call bell. Personally have witnessed lack of compassion while changing a patient who was scared and confused on what was happening. My grandmother is allergic to mayo and a couple of weeks into her stay they started giving her food with mayo. On Thanksgiving lucky I brought in food for her for thanksgiving dinner since she was given green beans and coleslaw. She’s allergic to mayo…. Lastly I had received a call from a family friend that she was not at the home but at the er. Based on the distance and how long she was at the er by the time I found out, they went 40 minutes and would have been more without telling me that she was sent. 40 minutes where someone could have called and told me. Get better managers or overseers of departments. It’s a mess and a lawsuit waiting to happen. There’s great potential but don’t let the rot spread!

F

Fyzical Therapy

DO NOT SEND YOUR FAMILY HERE!!!! no patient care, cohereint patients being abused with no food or drink, no help with call buttons, while a patient lays in bed waiting for help. Office of Aging needs to be called along with the BBB. Shame on the nurses who state there are no pain meds, due to no shipment.

M

Mammadukes G.

Ridiculous there Smells. Patient care is not The best at all!!!! And the weekends forget it. Nothing gets done I Told a nurse my friend was not feeling to well and was dizzy. She smiled and walked Out Of The room!!’

K

Kathuran Hunter

I love the direction the building is going in.

T

Tanya Mayfield

Improved statuses....